Customer Service Representative

2 months ago


St Louis Park, United States Brandon Walter - State Farm Agent Full time
Position Overview

We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. 

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...

  • Paid time off (vacation and personal/sick days)
Requirements

  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Experience in a variety of computer applications, particularly Windows
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task


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