Practice Assistant II

4 weeks ago

Foxborough, United States Mass General Brigham Full time
Practice Assistant II-(3288929)

Description

Indicate key areas of responsibility, major job duties, special projects and key objectives for this position.These items should be evaluated throughout the year and included in the written annual evaluation.

Actual job duties may vary by department (see Addendum B for more detail)

ØManage patient referrals and links them to scheduled office appointments.

ØTriage and manages complex telephone calls, utilizing courteous customer service skills.

ØSchedule patient appointments and coordinates the scheduling of diagnostic testing.

ØEnsure the completeness of all required benefits eligibility, waivers, etc.

ØUnderstands HMO, Managed Care, and other Third-Party Insurers. Functions as a resource for patients around managed care plans, insurance and referral issues, with an ability to perform electronic insurance verification.

ØUnderstands financial services and self-pay resources and provides patients with information as needed.

ØProvides coverage to the outpatient clinic front desk, performing all check -in and -out functions as outlined by the BWH Front Desk Standards of Operations.

ØDaily monitoring and execution of the eReferral work queue for BWH MSC FXB.This includes scheduling referral appointments from the work queue.Also, work to ensure all the BWH expectations are met with scheduling referral appointments.

ØDaily monitoring and execution of the MSC schedule mailbox.

ØProvides support and information to patients and providers to problem solve and manage complex administrative issues

ØCompletely performs and is a resource to other team members in all revenue enhancement activities, including but not limited to registration verification and payment collection.

ØMaintains confidentiality and privacy, which is consistent with HIPAA/PHI guidelines.

ØProvides cross-coverage for other staff members for absences, vacations, etc. and during variations in workflow, as needed.

ØAssists with training and orientation of new staff, where applicable.

ØWorks on special projects as directed.

ØPerforms all other tasks which would facilitate the flow of patients through the Multi-Specialty clinic or which enhance the quality of service to patients.

Qualifications

QUALIFICATIONS:

High school diploma or GED required; post-high school education preferred. Minimum one year of applicable work experience required. Additional training in office systems preferred.

ØKnowledge of practice operations and standards.

ØUnderstanding of procedures including filing, copying, scanning, printing, and faxing.

Ø Phone skills : Ability to use phone system (answer and screen calls, put on hold), handle more complex calls and give more detailed information.

Ø Verbal skills : Ability to interpret information as appropriate, answer more complex questions in the most professional manner and communicate in a professional, courteous, clear and concise manner.

Ø Organization Skills : Ability to manage work processes in a neat and orderly way and to sort and alphabetize. Ability to manage multiple tasks effectively, follow established protocols, and work within systems.

Ø Writing Skills : Ability to correspond and communicate with others clearly and effectively in writing (via e-mail, memo or interoffice note) and to take complete and accurate messages.

Ø System Skills : Ability to type accurately and enter data at an intermediate level. Advanced computer skills. Ability to use all applicable applications at highest competency level.

ØUnderstanding of the appropriate use and importance of related forms.

ØIntermediate understanding and use of medical terminology.

ØIntermediate comprehension of insurance types and referral process.

ØIntermediate comprehension of registration and fiscal information.

ØKnowledgeable and compliant with all hospital, State and Federal requirements (where applicable to job performance), including policy and procedures with The Joint Commission and HIPAA

WORKING CONDITIONS:

Hospital based ambulatory practice. Normal patient environments where there are some exposures to communicable diseases, unpleasant odors, needle, and blood products.

HOSPITAL WIDE RESPONSIBILITIES:

Works within legal, regulatory, accreditation and ethical practice standards relevant to the position and as established by BWH/Partners; follows safe practices required for the position; complies with appropriate BWH and Partners policies and procedures; fulfills any training required by BWH and/or Partners, as appropriate; brings potential matters of non-compliance to the attention of the supervisor or other appropriate hospital staff.

  • Practice Assistant Ii

    3 weeks ago

    Foxborough, United States Brigham & Women's Hospital(BWH) Full time

    **Practice Assistant II** - (3293126) - The Practice Assistant II is an integral member of the Radiology Deparatment. This position is responsible for answering phone calls, booking patient appointments, check in and check out of patients, collection of copays, and proper billing of services. The role requires outstanding customer service to patients and...

  • Practice Assistant II

    2 weeks ago

    Foxborough, United States Brigham and Women's Hospital Full time

    Practice Assistant II - Radiology - FXB-(3293126) Description The Practice Assistant II is an integral member of the Radiology Deparatment. This position is responsible for answering phone calls, booking patient appointments, check in and check out of patients, collection of copays, and proper billing of services. The role requires outstanding...

  • Medical Assistant II

    2 weeks ago

    Foxborough, Massachusetts, United States Mass General Brigham Full time

    Join Our Team as a Skilled Medical Assistant II in Foxborough!Assist physicians, nurse practitioners, and nurses during office visitsHandle front desk tasks including appointment scheduling and co-pay collectionEnsure efficient patient flow and maintain clean patient care areasCommunicate schedule changes and assist in covering specialty departmentsPerform...

  • Medical Assistant II

    2 weeks ago

    Foxborough, United States Mass General Brigham Full time

    Medical Assistant II - Foxborough-(3294563) Description Under the direction of the Administrative Manager, the Medical Assistant is responsible for assisting physicians, nurse practitioners and nurses with evaluation, management, and treatment of patients during office visits and other tasks related to the visit consistent with his/her training and...

  • Practice Coordinator

    7 days ago

    Foxborough, United States Dana-Farber Cancer Institute Full time

    **Job ID**: 38754 **Location**: 1 Patriots Place, Foxborough, MA 02035 **Category**: Administration Support/Customer Service **Employment Type**: Full time **Work Location**: **Onsite**: 100% onsite Overview This is a fully onsite role Monday-Friday; 9-5:30pm The Practice Coordinator II provides superior customer service to all patients, family...

  • Clinical Assistant

    1 week ago

    Foxborough, United States Dana-Farber Cancer Institute Full time

    **Job ID**: 39460 **Location**: 1 Patriots Place, Foxborough, MA 02035 **Category**: Clinic Assistant **Employment Type**: Full time **Work Location**: **Onsite**: 100% onsite Overview ***: The Clinical Assistant is responsible for direct care provided to patients and for contributing to efficient operations in the patient care environment. Direct...

  • Mobile Diesel Mechanic

    1 month ago

    Foxborough, United States Cox Automotive Mobility Fleet Services Full time $25 - $28

    Headquartered in Indianapolis, Fleet Services by Cox Automotive has grown to become one of the largest fleet maintenance companies in the country.    Fleet Services is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Fleet Services...

  • Mobile Diesel Mechanic

    4 weeks ago

    Foxborough, United States Cox Automotive Mobility Fleet Services Full time $25 - $28

    Headquartered in Indianapolis, Fleet Services by Cox Automotive has grown to become one of the largest fleet maintenance companies in the country.    Fleet Services is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Fleet Services...

  • Certified Dental Assistant

    2 weeks ago

    Foxborough, United States Eugene B. Nichols, DMD, Inc. Full time

    **Requirements (education, skills, licenses)** Certification **Responsibilities & purpose of this job** Practice is looking for a Certified Dental Assistant to work part time or full time. Available hours are Monday 8am-6pm; Tuesday 7-4:30pm; Wednesday 9am-6pm (this day is a must); Thursday 8am-6pm; Friday 7am-3pm. Primary duties will be assisting hygiene...

  • Medical Assistant

    2 weeks ago

    Foxborough, United States Mass General Brigham Full time

    Description - External **GENERAL SUMMARY/ OVERVIEW STATEMENT**: The Medical Assistant (MA) is an integral member of the healthcare team and is accountable for patient care as assigned by a licensed independent provider (LIP: MD, NP, PA), a Licensed Practical Nurse (LPN) or a Registered Nurse (RN). The MA participates in the direct and indirect care of...

  • Communications Coordinator

    3 weeks ago

    Foxborough, United States Kraft Soccer Llc Full time

    **SUMMARY**: The Communications Coordinator will play an important role in the Revolution Communications Department on a full-time basis. The coordinator will provide support for the department’s daily publicity efforts with a wide range of responsibilities focused on the first team, Revolution II, the Revolution Academy, and the club’s business...

  • medical assistant/urgent care/per diem

    2 weeks ago

    Foxborough, Massachusetts, United States Mass General Brigham Full time

    MEDICAL ASSISTANT/URGENT CARE/PER DIEM Description GENERAL SUMMARY/ OVERVIEW STATEMENT: The Medical Assistant (MA) is an integral member of the healthcare team and is accountable for patient care as assigned by a licensed independent provider (LIP: MD, NP, PA), a Licensed Practical Nurse (LPN) or a Registered Nurse (RN). The MA participates in the direct...

  • Assistant Program Medical Director

    1 month ago

    Foxborough, United States Wellpath Full time $285,000 - $330,000

    JOB SUMMARY:The Assistant Program Medical Director will understand and effectively communicate and abide by the applicable standards and requirements, the contracting agency and the security regulations of the institutions to which assigned as well as supervise and provide care which meet or exceed the constitutional requirements of access to care, right to...

  • Assistant Program Medical Director

    2 weeks ago

    Foxborough, Massachusetts, United States Wellpath Full time

    JOB SUMMARY:The Assistant Program Medical Director will understand and effectively communicate and abide by the applicable standards and requirements, the contracting agency and the security regulations of the institutions to which assigned as well as supervise and provide care which meet or exceed the constitutional requirements of access to care, right to...

  • Assistant Program Medical Director

    4 weeks ago

    Foxborough, United States Wellpath Full time $285,000 - $330,000

    JOB SUMMARY:The Assistant Program Medical Director will understand and effectively communicate and abide by the applicable standards and requirements, the contracting agency and the security regulations of the institutions to which assigned as well as supervise and provide care which meet or exceed the constitutional requirements of access to care, right to...

  • Clinical Assistant Per Diem

    3 weeks ago

    Foxborough, United States Dana-Farber Cancer Institute Full time

    **Job ID**: 39882 **Location**: 1 Patriots Place, Foxborough, MA 02035 **Category**: Clinic Assistant **Employment Type**: Per diem **Work Location**: **Onsite**: 100% onsite Overview The Clinical Assistant is responsible for direct care provided to patients and for contributing to efficient operations in the patient care environment. Direct patient...

  • Mobile Diesel Mechanic

    1 month ago

    Foxborough, United States Cox Automotive Mobility Fleet Services Full time $30 - $38

    Cox Automotive Mobility Fleet Services keeps your fleet moving!  Headquartered in Indianapolis, Cox Automotive Mobility Fleet Services (CAMFS) has grown to become one of the largest fleet maintenance companies in the country. CAMFS is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service...

  • Mobile Diesel Mechanic

    4 weeks ago

    Foxborough, United States Cox Automotive Mobility Fleet Services Full time $30 - $38

    Cox Automotive Mobility Fleet Services keeps your fleet moving!  Headquartered in Indianapolis, Cox Automotive Mobility Fleet Services (CAMFS) has grown to become one of the largest fleet maintenance companies in the country. CAMFS is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service...

  • Water Technician

    2 months ago

    Foxborough, United States Town of Foxborough, MA Full time

    **WATER TECHNICIAN**: **Duties include but are not limited to**: - Under the direct supervision of the Assistant Water Sewer Operations Manager - Perform all duties required for proper operation of all town wells, pumping facilities, chemical feed systems as well as any other related equipment used in producing, storing and distributing potable water -...

  • Water Technician

    2 days ago

    Foxborough, United States Town of Foxborough, MA Full time

    **WATER TECHNICIAN**: **Duties include but are not limited to**: - Under the direct supervision of the Assistant Water Sewer Operations Manager - Perform all duties required for proper operation of all town wells, pumping facilities, chemical feed systems as well as any other related equipment used in producing, storing and distributing potable water -...