Retail Associate

5 months ago

Capitola, United States Ross Stores Full time
Retail Associate-(01878000PL0524)

Description

GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary – is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas. Maintains a professional appearance and adheres to the Company’s dress code at all times. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

The base pay range for this role is $16.00-$16.50. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

  • Retail Sales Associate

    3 weeks ago

    Capitola, California, United States Central Network Retail Group Full time

    Customer Service RoleAt Central Network Retail Group, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the best possible service. Your primary responsibility will be to provide legendary customer service by greeting and directing customers to the...

  • Retail Customer Service Associate

    3 weeks ago

    Capitola, United States FedEx Full time

    FedEx - JobID: PDX_FEC_C899306A-3380-4D31-B65E-A64F444EF6C1_241313 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...

  • Retail Sales Associate

    2 weeks ago

    Capitola, United States Ross Stores Full time

    Job SummaryThe Retail Associate is responsible for providing exceptional customer service and ensuring a positive shopping experience for all customers. This includes making eye contact, smiling, and greeting customers in a courteous and friendly manner, as well as treating fellow associates with respect and efficiently following all company best practice...

  • Retail Sales Associate

    1 month ago

    Capitola, United States Big 5 Full time

    Big 5 - 1600 41st Ave. - [Store Associate / Team Member] As a Retail Sales Associate at Big 5 you'll: Perform sales and service throughout the store; Ensure a productive shopping experience for all customers; Propose add-on sales to customers; Answer telephones; Provide product descriptions; Retrieve and stock merchandise from storage areas; Clean and...

  • Retail Sales Associate

    2 weeks ago

    Capitola, California, United States Zumiez Full time

    Job Summary: As a Retail Sales Associate at Zumiez, you will provide exceptional customer service and maintain a visually appealing store environment. Key responsibilities include:Key Responsibilities:Utilize Zumiez selling techniques to deliver outstanding customer serviceOrganize and present merchandise according to Zumiez standardsPrevent loss through...

  • Seasonal Retail Sales Associate

    3 weeks ago

    Capitola, California, United States Zumiez Full time

    Job Title: Seasonal Retail SalesAs a Seasonal Retail Sales Associate at Zumiez, you will be responsible for providing exceptional customer service and driving sales during peak periods.Key Responsibilities:Provide customer service utilizing Zumiez selling techniquesOrganize and present merchandise based on Zumiez merchandise techniquesPrevent loss through...

  • Retail Sales Associate

    3 weeks ago

    Capitola, California, United States Zumiez Full time

    Job SummaryZumiez is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a visually appealing store environment, and driving sales growth.Key Responsibilities:Provide customer service utilizing Zumiez selling...

  • Retail Sales Associate

    2 weeks ago

    Capitola, California, United States Verizon Full time

    Unlock Your Potential as a Verizon Retail Sales AssociateAt Verizon, we're committed to empowering our customers and employees alike. As a Retail Sales Associate, you'll play a vital role in driving sales success and helping our customers unlock their full potential.Key Responsibilities:Generate retail sales by leveraging your passion for cutting-edge...

  • Seasonal Retail Sales

    1 month ago

    Capitola, United States Zumiez Full time

    Zumiez - 1855 41st Ave - [Retail Associate / Team Member] As a Seasonal Retail Sales Associate at Zumiez you will receive hours during peak times such as Back to School & Holiday to: Provide customer service utilizing Zumiez selling techniques; Organize & present merchandise based on Zumiez merchandise techniques; Provide customer service & prevent loss...

  • Retail Sales Associate

    2 weeks ago

    Capitola, California, United States SalonCentric Full time

    SalonCentric Job DescriptionAre you passionate about delivering exceptional customer service and seeking exciting new products and training opportunities in the hair and beauty industry?We are seeking a qualified candidate to join our team as a Retail Sales Associate - Part Time. As a SalonCentric representative, you will have the opportunity to work with...

  • Seasonal Task Associate

    2 months ago

    Capitola, United States Ulta Beauty Full time

    Ulta Beauty - 1855 41st Ave Ste E10 [Retail Sales / Team Member] As a Task Associate at Ulta Beauty, you'll: Ensure all tasks are executed as planned and product is available for purchase; Ensure assigned work area is replenished, signed, and faced; Maintain outstanding store standards and overall store cleanliness; Complete merchandise resets, planograms,...

  • Sales Associate

    2 weeks ago

    Capitola, California, United States Orangetheory Fitness Full time

    Job Title: Sales AssociateAbout the Role:As a Sales Associate at Orangetheory Fitness, you will be the face of our studio, responsible for delivering an exceptional customer experience to our members. Your primary goal will be to meet and exceed all key performance sales indicators for the fitness studio, including membership sales and renewals, as well as...

  • Seasonal Stockroom Operations Associate

    2 weeks ago

    Capitola, California, United States Kohl's Full time

    About the RoleIn this position, you will provide exceptional customer service and consistently execute store operations with efficiency. Your responsibilities will include processing freight, replenishment, and omni-channel operations.Key ResponsibilitiesReceive and process product, including unloading truck shipments and executing stockroom operations and...

  • Part Time Sales Associate

    4 weeks ago

    Capitola, California, United States Central Network Retail Group Full time

    Customer Service and Sales OpportunitiesWe are seeking Part Time Cashiers and Sales Team Members to join our team at OSH Capitola. Our Management Team is committed to employing individuals who display a "Can Do" Customer Service approach to every customer, every time.Benefits:Best employee discount in the businessFriendly co-workersGreat management teamThis...

  • Tax Associate

    3 months ago

    Capitola, United States H&R Block Full time

    Job Description:At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.We strive to continuously improve our business...

  • Sales Associate PT

    5 months ago

    Capitola, United States GOODWILL CENTRAL COAST Full time

    Job DetailsJob Location Capitola 20 - Capitola, CA Position Type Part Time Education Level Not Specified Salary Range $17.50 - $21.00 Hourly Travel Percentage Negligible Job Shift Any Job Category Retail DescriptionJOB SUMMARY Perform related duties supporting the operation of retail store locations. Serve donors and customers in a variety of ways ensuring a...

  • Sales Associate FT/PT

    4 months ago

    Capitola, United States GOODWILL CENTRAL COAST Full time

    Job DetailsJob LocationCapitola 20 - Capitola, CAPosition TypeFull TimeEducation LevelNot SpecifiedSalary Range$17.50 - $21.50 HourlyTravel PercentageNegligibleJob ShiftAnyJob CategoryRetailDescriptionJOB SUMMARYPerform related duties supporting the operation of retail store locations. Serve donors and customers in a variety of ways ensuring a safe and...

  • Retail Sales Representative

    3 weeks ago

    Capitola, California, United States Spirit Halloween Full time

    Spirit Halloween Job DescriptionAs a Sales Associate at Spirit Halloween, you will be responsible for providing exceptional customer service and driving sales growth. Key responsibilities include:Key Responsibilities:Acknowledge all guests through a greeting, smile, or eye contact.Demonstrate knowledge of store products and use this knowledge to build...

  • Sales Consultant

    2 weeks ago

    Capitola, California, United States Verizon Full time

    Unlock Your Potential with VerizonAs a Verizon Sales Associate, you will have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores.Key Responsibilities:Generate retail sales by using your passion for cutting-edge technology and exceptional customer service to expand the...

  • Seafood Team Lead

    3 weeks ago

    Capitola, United States Whole Foods Market Full time

    Job Title: Seafood Associate Team LeaderAs a Seafood Associate Team Leader at Whole Foods Market, you will play a key role in ensuring the success of our seafood department. You will assist the team leader in all aspects of daily operations, including profitability, expense control, buying, merchandising, labor, regulatory compliance, and special projects....