Child Welfare Specialist
6 months ago
Job Title:
Child Welfare Specialist - Intake
Department:
Child Welfare
Reports to:
Supervisor-Child Welfare Services
FLSA:
Exempt
Division
Child Welfare Services
Location
Remote
Business Unit
Programs
Grade level
7
Children’s Center of Wayne County (TCC) is home to specialized clinical, foster care, and support services.
We lead the way in working with children who struggle with behavioral, emotional, educational, intellectual, and developmental challenges. We treat the whole child, focusing on multiple family issues so we can provide the best, most comprehensive integrated care. We examine barriers in the home, school, and community, working with the family who raises the child/youth, as well as the community organizations that support them.
TCC’s mission is to help children and families shape their own futures. We embrace a set of Core Values as the foundation of our culture. They define how we do what we do, and what we value in our work with each other and our community. These traits are required to be successful as a TCC team member.
Core Values
· Dedicated-We are devoted, dedicated and always willing to pitch to accomplish our mission.
· Passionate-We are passionate about what we do and helping the people we serve.
· Accountable-We do what we say and accomplish all aspects of our responsibilities.
· Can Do Attitude- We approach our responsibilities with a positive attitude.
· Respectful- We always treat co-workers, donors, children and families with the utmost respect, courtesy, and patience.
Job Summary
The Intake Specialist is responsible for the processing of new children brought into the agency for servicing. The processing includes but is not limited to obtaining required documentation for the child(ren), completing home visits, potentially covering court, providing vital information to the caregivers at a critical time on the case, and ensuring the initial placement meets the placement criteria of the agency, MDHHS, and DCWL. This position requires that the specialist interacts with various parties including but not limited to the child(ren), caregivers, biological parents, MDHHS and the Courts. This specialist will likely provide case coverage up to 15 days into the case, thereafter a quality and timely transfer is expected to occur to the ongoing specialist.
Job Requirements
Must have an ability to coordinate and perform multiple tasks as it relates to providing client services with short timeframes.At minimum one (1) year of experience in foster care or related child welfare position preferred. Additionally, PSI and DCWL training preferred. Must have reliable transportation, a valid driver's license, automobile insurance and be willing to go into the community. Knowledge working with the agency's target population and knowledge of social problems and concerns common to the target group. Must have an ability to establish and maintain effective working relationships with clients, their families, foster care parents, DHHS personnel and department team members. Ability to demonstrate basic computer skills related to windows navigation, Microsoft Office and general office equipment. Ability to navigate or to learn to navigate various databases including but not limited to MISACWIS, CCWIS and ENOBLE efficiently. High level organizational skills to ensure cases are managed appropriately and timely. Must be able to provide clearance that there is no record and/or convictions as a perpetrator of child abuse and/or neglect in the State of Michigan Child Abuse/Neglect Central Registry and other states of residency over the past 5 years. Ability to work effectively both independently and with an interdisciplinary team. Ability to effectively manage time, information, and meet deadlines. Has knowledge of DCWL licensing rules or will obtain DCWL training immediately upon starting the position. This training may require travel. There is a minimum of two office days.Effectively manage case documentation.Education
Bachelor’s Degree in one of the following fields required: Behavioral Science, Community Services, Counseling (Psychology), Criminal Justice (Administration), Early Childhood Studies, Family Ecology, Family Life Education, Family Studies, Family and/or Child Development, Guidance/School Counseling, Human Development and Family Studies, Human Services, Psychology, Social Work or Sociology.
Essential Functions
Maintain current and accurate client information, and other required documentation.Comply with service delivery requirements as identified for the program. Additionally ensure that all policy requirements are always followed.Ensure that all cases are transferred in a timely manner to the assigned Foster Care Worker and Supervisor. Ensure that the department’s census is maintained at the established goal set. Track and maintain list of new clients, foster homes, and host provider homes, home visits, medical/dentals if applicable and other case documentation for clients.Conference with case workers and supervisors on case transfers and case management when applicable. Travel to home visits in the child’s/youth’s residence. Develop Performance Goals and Expectations with immediate supervisor annually. Perform other related duties as assigned by the Supervisor.Physical Requirements
Ability to traverse stairs and other uneven terrain to gain access to and to maneuver throughout offsite locations including office buildings and special event locations.Ability to prepare and inspect documents in hard copy or electronic format. Ability to tolerate exposure to computer screen and operate computer/keyboard and other office equipment on a frequent and/or continuous basis. Ability to receive and exchange information and accurately and effectively communicate and converse with others. Ability to lift up to 10 Lbs.Ability to sit for extended periods of time. Must be able to drive long distances, must have reliable transportation. Must be available for traditional and non-traditional work hours at times to manage crisis if needed.Other
Maintain a customer satisfaction rate of at least 90% and have fewer than 4 documented complaints from any source in a 12-month period.Ensure that all cases are transferred in a timely manner to the assigned Foster Care Worker and Supervisor. Ensure that the departments census is maintained at the established goal set. 95% for all case documentation including but not limited to service plans, social work contacts, medical and dentals, and other case documentation required. Active participation in supervision, no less than on a bi-weekly basis, or consistent with regulatory standards.Attend a minimum of 32 hours training hours related to Child Welfare. The hours must include all required trainings by the agency and our partners.This position may require short case management coverage if needed.Robust Health Care and Benefit Package including:
Medical Vision and Dental Plan sponsored 100% by The Children’s Center Matching 3% 403(b) retirement plan after one year, fully vested after two years of employment 160 hours of paid time off your first year, 200 hours your 2nd year, up to 280 hours 11 paid holidays Life Insurance Long Term Disability sponsored 100% by The Children’s Center Longevity Pay Health Savings Account Dependent Care Account Tuition reimbursement Employee Assistance Voluntary BenefitsCritical Illness
Accident
Voluntary Life, voluntary spouse and dependent life
Pet Insurance
Legal Shield (prepaid legal services)
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.
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