Water Restoration Technician

6 months ago

Greenfield, United States ServiceMaster Restore Full time
Position Overview
Come join our expanding team A Water Restoration Technician monitors, inspects, and completes tasks for Water Restoration jobs to ensure completion of drying, as well as demolition and various restoration activities. They prepare and review documentation according to company policies and procedures, as well as explain restoration procedures to customers to ensure they are comfortable with the process. Experience preferred, but we will train the right person

Compensation
 $18-$20 per hour dependent on qualifications

Benefits  Paid Vacation Paid Sick Days Paid Holidays On-Call Bonus Job Requirements
High school graduate or equivalent Experience in the restoration or construction industry not required but preferred.  Valid Drivers’ License and satisfactory driving record Good verbal and written and communication skills Good customer service skills Job Responsibilities
Retrieves work orders, checks route for travel, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site. Explain processes used to complete active jobs and next steps to resolution in person to customers using printed materials as a guide with or without supervisor Completes assigned jobs according to company processes while maintaining quality control on each job Performs water damage repair to include water extraction, pack-out of contents, removing/disposing of non-salvageable materials, light construction and demolition as directed by supervisor Ensures equipment, supplies, vehicles, and products are properly handled. Reports any equipment malfunction and or damage to supervisor Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary Performs daily monitoring and tasks on assigned water jobs to residential and/or commercial customers with urgency Responsible for making daily adjustments to the drying plan based on meter readings Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary Resolves issues with customers, communicates customer issues, daily job activities with supervisor and key company staff Prepares documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies
Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

Compensation: $18.00 - $20.00 per hour

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.


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