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General Manager

3 months ago


Alexandria, United States Human Resource Dimensions Full time
Human Resource Dimensions has been retained to place a General Manager in Old Town, Alexandria, VA.   Salary Range:$55,000.00 To 65,000.00 Annually  Accountabilities of a General Manager:  
  • Full time presence with open availability, which includes nights, weekends and holidays  
  • Manage the business plan for the scoop shop or off premise business including sales targets, margin goals, payroll, operating costs, occupancy expenses, and inventory and cost of goods management consistently to budget  
  • Maintain the proper staff levels to operate the business in store and off premise while managing the integration, training, development and record keeping for each team members journey  
  • Establish a motivating work environment that actively encourages and supports employee involvement with an eye towards possible job advancement that is aligned with each team members aspirational goals  
  • Supervise the implementation of and adherence to all store policies, procedures, and standards  
  • Execute all systems and procedures outlined in our Operating System Manual to ensure the accuracy of all cash and financial transactions daily  
  • Maintain accountability for the weekly, monthly and quarterly financial reporting requirements, which includes recording department sales, department cost of goods, payroll analysis, and specific category measurements  
  • Manage the procurement of all orders for accuracy and organization and proper inventory management practices 
  • Develop and manage the in-store and out of store marketing plan & assist with local store marketing as outlined by VP of Retail Store or Off Premise Operations or Franchisee  
  • Supervise and organize the tasks needed to maintain the overall operations including store and staff appearance, customer service, cleanliness, compliance with all safety and operating standards, merchandising, and promotional execution  
  • Effectively communicate with internal and external customers, contractors and suppliers  
  • Ensure the team is well trained on the maintenance and safe operation of all equipment within the shop and out 
  • Create a Culture of Performance and Development for the team through an effective communication cadence  
  • Serve as a buffer between ownership and the shop day to day operational challenges such as staffing and community integration.  
  • Be an active participant with Off-Premise functions and vending operations (football, basketball, festivals, etc.  

Compensation and Benefits:  
  • Competitive Salary + Performance Bonus  
  • 1 free large item after each shift worked  
  • Complimentary small Birthday Cake during your Birthday Month  
  • Simple IRA participation and 3% match on contributions after 2 years of employment 
  • Student Loan Repayment Benefit Program  
  • Retention Bonus