Director, Human Resources Business Partner, U.S.

Found in: Talent US C2 - 2 weeks ago

Miami, United States MSC CRUISES Full time

JOB PURPOSE

MSC Cruises is seeking a Director, Human Resources Business Partner (HRBP) to lead a best-in-class talent agenda and build new capabilities in a fast-paced, rapidly growing market for the global company. This position requires a seasoned HR professional who will be a thought partner to the leadership team, bringing best practices to the region and collaborate closely with other markets to ensure MSC is well positioned to attract, develop and retain top talent. The Director, HRBP will bring analytical rigor to align the people agenda to ROI and business results. S/he will be a champion of culture, continuing to shape mission and values and leading with “people first”. This role is equal parts strategy and execution, and a successful HR leader will be able to find the right involvement in the details that really matter. #LI-LC1

The Director- HRBP will serve as the key Business Partner to Marketing, including E-Commerce, Trade Sales, Contact Center, Commercial Management, Outbound Sales, Revenue Management, Casino USAS/he will support approximately 300 MSC U.S. employees and support the continued growth of the Commercial Sales organization. This role reports to the Vice President, Human Resources MSC Cruises USA and dotted line to the Executive Vice President & Chief Commercial Officer.

KEY ACCOUNTABILITIES

Span of Control

Support approximately 300+ employees

Serve as the HRBP to Marketing, including E-Commerce, Trade Sales, Contact Center, Commercial Management, Outbound Sales, Revenue Mgt, Casino USA Business Complexity includes the support of 5 ships (adding 2 additional), 4 ports

Specific Responsibilities

Oversee all strategic and operational HR functions: employee engagement, learning & development, performance management, talent planning, talent management, HRIS, onboarding, organizational design, compensation and benefits

Serve as the key HRBP for all people matters

Lead and support the design and execution of talent reviews and formal succession planning

Develop organizational design to meet the future growth and create the business talent planning strategy to support

Manage full employee lifecycle from onboarding to offboarding

Create, educate and train leaders of people on effective ways to lead people, manage performance and develop employees at all levels

Create, track and report HR Metrics

Track and update organization charts and human capital budgets

Coordinate, and lead employee training both mandatory and developmental

Facilitate investigations

General Responsibilities

Designs and manages, in collaboration with Corporate HR, a process of organization development that addresses needs across performance management, succession planning, employee development, key employee retention strategies, organization design, and change management

Alongside senior leadership team, plays a key role in driving overall employee engagement, as well as service levels and productivity in guest facing roles (contact center / sales)

Prepares the annual headcount and salary cost budgets, conducts reviews and analysis on an ongoing basis, and partners with finance leaders and management team to ensure proper management of workforce-related costs

Develops and maintains program and policy documents to support the organization (i.e. compensation cycle documentation and process, workforce and budget management documentation and process, onboarding and offboarding processes, etc.)

Researches, develops, and implements competitive compensation, benefits, and incentive programs

Drives Diversity, Equity, Inclusion and Belongingness initiatives. Contributes to improving employee health and wellbeing through people-centric approach.

Supervises and provides leadership to the HR team; assists with resolution of employee relations, compensation, and benefits questions, concerns and issues

Ensures compliance with employment, benefits, insurance, safety and other laws, regulations, and requirements

Fosters cross-functional relationships and ensures managers and team members are properly connected through coaching, communications, and collaboration

QUALIFICATIONS (skills, competencies, experience)

Qualifications

Bachelors degree in Human Resources, Psychology or related field required

At least 10 years of professional Human Resources experience

HR Certification preferred (SHRM- CP or SHRM- SCP)

Experience leading a team of HR professionals

Required Skills/Abilities

Excellent verbal and written communication skills

Excellent interpersonal, negotiation, and conflict resolution skills

Ability to function well in a high-paced, high growth environment

Proficient in Microsoft Office applications

Must have high level of attention to detail, willing to challenge status quo, effective at influencing change, comfortable navigating ambiguity.

Must have a solid understanding of HR laws and regulations

VISA REQUIREMENTS (if any)

US passport or Green Card 



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