Senior Product Marketing Manager

1 week ago

San Francisco, United States Lilt Inc. Full time

LILT is the leading AI solution for enterprise translations. Our stack made up of our Contextual AI Engine, Connector APIs, and Human Adaptive Feedback enables global organizations to adopt a true AI translation strategy, focusing on business outcomes instead of outputs. With LILT, innovative, category-defining organizations like Intel, ASICS, WalkMe, and Canva are using AI technology to deliver multilingual, digital customer experiences at scale.

While our core AI technology might share similarities with ChatGPT and Google Translate, it's what we do with it that makes LILT truly revolutionary. Our patented Contextual AI Engine goes beyond basic translations, understanding the nuance of our customer's content and target audience to deliver hyper-accurate, business-focused results. Our connector-first approach seamlessly integrates with our customer's existing workflows, and our human-adapted feedback loop ensures continuous improvement, making LILT a constantly evolving AI partner for your global ambitions.

Get the best of both worlds at LILT Dive into dynamic in-office energy 2 days a week, sparking creativity and forging bonds with your awesome team. Then, seamlessly shift gears and crush your to-do list from the comfort of your home base for the rest of the week. It's the perfect harmony of productivity and personal freedom. Want a peek inside? Visit our Careers page

This position is based out of our Emeryville, CA office and will be expected to work in the office in a hybrid capacity.

Authorization to work in the U.S. is a precondition of employment.

The Marketing Team at LILT

LILT’s Marketing team promotes the story and impact of LILT globally. It serves as the face of LILT, reaching out to prospects, customers, and the community to help the world understand LILT products and services, drive pipeline growth, and grow our market presence. We are passionate about technology, localization and making information accessible to all. Working on LILT’s Marketing Team, you will have access to collaborative teammates and opportunities to make a real impact.

What you’ll do

In collaboration with Marketing leadership, the Senior PMM will help define and amplify the LILT story, shape the way we position our products and services to customers, and plan for how to bring them to market.

  • Collaborate with our product and engineering teams to message a technology solution, grow our market leadership, and distill our complex technology into features and benefits that resonate with business users

  • Enable our sales team to better demonstrate and communicate the value of our platform, services, and integrations through creation and execution of collateral, trainings, and other product-focused support

  • Support our services team in making our customers successful and growing their investment in LILT

Key Responsibilities

  • Produce thoughtful, engaging, interesting content that explains the ins and outs of the industry, our services and technology, and best practices for localization - including product videos, thought leadership, demos, newsletter, solution briefs, and blog posts

  • Shape our product marketing, including new product launch planning, release marketing, and more

  • Own our website and ensure it explains who we are, what we do, and why we do it; own research and testing to refine our message, and plan and launch new pages

  • Provide sales with clear messaging around our products, services, and technology, and enable them to explain what makes us different and better

  • Create sales enablement, including pitch decks, product and technology explanations, customer case studies, and more

  • Coordinate and guide customer speakers for LILT’s annual conference

  • Product and Marketing Communications - own, plan, build, and manage our product and services marketing content, including product launches and releases, company updates, the blog, and more

  • Refine our go-to-market strategy including positioning, communicating our strategic value proposition, and product launches

Skills and Experience

  • Bachelor’s degree with 5+ years of overall professional experience with 2 - 4 years of software product or content marketing

  • Excellent written and verbal communication skills, including experience editing others’ work as well as directly creating great content, both internal and external

  • Interested in how things work and able to synthesize technical concepts and complex ideas into simple, succinct narratives in ways that everyday people can understand

  • Strong organizational skills to manage many moving parts and multiple projects

  • An inclination for speed; comfortable with and excited about a fast-paced environment where things change rapidly

  • Experience working in B2B marketing and partnering closely with sales teams

  • Autonomous, with demonstrated ability to own projects from inception to completion

  • Proven ability to quickly learn about new technologies, industries, market dynamics, and buyers

  • Able to manage complex projects and keep various work streams on track

  • Strong initiative, high attention to detail and quality, and the ability to make decisions autonomously

Our Story

Our founders, Spence and John met at Google working on Google Translate.  As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. They were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company and left to start a new company to address this need – LILT. 

At its core, LILT has always been a machine learning company since its incorporation on March 6, 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, believing that this foundation was imperative to the future of enterprise translation.

Benefits

  • Compensation: At market salary, meaningful equity, 401(k) matching, and flexible time off plus company holidays

  • Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, plus FSA/DFSA, HSA, and Commuter benefits. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability

  • Paid parental leave is provided after 6 months.

  • Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle

LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

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