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ServiceNow HR Technical Consultant

4 months ago

Jacksonville Beach, United States The Anti Full time

Seeking: ServiceNow Technical Consultant (HRSD)

Who We Are:

The Anti is a solution-driven, forward-thinking, culture-focused organization. We drive successful implementations that deliver value to our customers NOW. We're fluent in ServiceNow, we're fluent in HR, and we're uniquely positioned to become the leading partner in Employee Experience solutions powered by ServiceNow.

What We're Looking For:

The Technical Consultant (TC)  is a key member of our project teams who designs, develops, tests, and deploys solutions for our customers. The TC understands the need to leverage their knowledge of what works and what doesn't work to lead customers to scalable, robust solutions.  TCs bring magic to our solutions

Be the One to:

  • Be a ServiceNow Certified Implementer
  • Document configurations, reports, and development work
  • Assist our customers with executing testing scenarios and plans
  • Educate customers on ServiceNow products and the solutions we create for them by delivering effective demonstrations
  • Engage in timely and effective written and verbal communications with customers and teammates
  • Collaborate with and support your teammates
  • Demonstrate understanding of technical consultant methodologies and principles
  • Maintain a keen understanding of the products we implement and our customer's business
  • Maintain certifications, knowledge of new features with each release, and commit to continuous learning
  • Participate in story grooming and pointing sessions and ensure your understanding of requirements and point stories
  • Participate in stand-ups and sprint retrospectives and provide solution guidance to the project team
  • Participate in Code Promotion activities
  • Participate in sprint retrospectives by delivering well-prepared solution demonstrations
  • Participate in cutover planning and develop and implementation cutover plan for solution components contained in ServiceNow update sets
  • Lead Knowledge Transfer sessions with customers
  • Supports TC initiatives throughout the organization
  • Deliver excellence
  • Stay humble, hustle hard

What You Need:

  • 2-8 years of proven experience in the IT services/consulting industry
  • 2-6 years of ServiceNow development, configuration, or maintenance experience
  • BS Degree or equivalent work experience
  • First-class communication and presentation skills 
  • Strong interpersonal skills, customer-centric attitude
  • Ability to travel 25-33% to customer locations nationally
  • Drop the ME and work as WE
  • ServiceNow experience is required
  • Intellectual curiosity and willingness to learn every day
  • ServiceNow HRSD product experience is a MUST

What We Offer:

  • Competitive Health Benefits 
  • 401(K) with a 3% contribution
  • Vacation, Volunteer, and Sabbatical benefits
  • A collaborative and agile working environment
  • World Class co-workers with extensive ServiceNow experience
  • Continuous learning culture 

The Anti is an Equal Employment Opportunity Employer -race/ color/ religion/sex/ sexual orientation/ national origin/age/ disability/ gender identity/veteran status.