Customer Service Manager

3 weeks ago


Chelsea, United States Famous Supply Full time

Famous is looking for a Customer Service Manager at our Chelsea, MI location (MUST BE ABLE TO TRAIN AT OUR TOLEDO, OH LOCATION).

The CSM is responsible for ensuring a great customer experience to our contractors. You lead a team of 1- 2 associates focused on order fulfillment, inventory management, put away, organization, customer service, parts identification, order entry, and continuous improvement. This role is a “working manager” and is expected to also perform all duties listed above, including warehousing responsibilities such as picking, organizing, and staging customer orders.

Primary Job Responsibilities

Manage the daily operation of the location and ensure orders are efficiently received, filled, and shipped. Leverage the functionalities of the company’s ERP system to manage inventory data, process orders, and generate reports. Use RF scanners to complete tasks such as order picking, parts put away, and inventory tracking. Use material handling equipment and/or ladders to pull customer parts orders. Oversee the work of branch associates, ensuring they are properly trained. Provide customer support by responding to inquiries, offering detailed product information, and promptly resolving any issues or concerns raised by customers. Become familiar with HVAC and plumbing parts to expand product knowledge and enhance customer service capabilities. Attention to detail to ensure warehouse tasks are done accurately Required Experience and Skills Customer Service Experience Warehouse Experience Ability to lift 50 lbs. Ability to stand on feet for majority of an 8 hour day Ability to work in a fast-paced environment Preferred but not Required Experience and Skills Distribution and/or wholesale experience HVAC/ Plumbing/Building Products knowledge Forklift experience Experience using RF Scanners

What Makes Us Famous

Health, Vision, and Dental Insurance Paid Time Off (Vacation and Holidays) Paid Maternity and Paternity Leave 401K Employer Match Bonus Opportunity Strong Culture through our 40 Fundamentals Family Atmosphere Health and Wellness Coaching Fitness Reimbursement Program Associate Referral Bonus Program Learning and Development Opportunities Leadership Development Program Career Growth Opportunities

  • Chelsea, United States Boston, MA Full time

    Job DescriptionJob DescriptionKeystone Restorations & Builders, Inc. in Chelsea, MA is looking for one customer service to join our team. Our ideal candidate is attentive, motivated, and reliable.ResponsibilitiesGreet customers and make them feel at homeAnswer any questions the customers may haveAssist Customers in preparing their ordersClean work area as...


  • Chelsea, United States Express Oil Change & Tire Engineers Full time

    Job DescriptionThe Automotive Service Manager, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store. This will involve creating a highly-motivated team environment, and working closely with the Service Team to improve...

  • Customer Service

    7 days ago


    Chelsea, United States Yell-O-Glow Corporation Full time

    Overseeing administrative functions and supervising other members of the staff when needed - Operating and maintaining office equipment such as copy machines, fax machines, and computers - Conducting research and compiling reports for supervisors and other employees - Ability to help employee's with other projects when presented - ** **Saturday availability...

  • Customer Service

    2 days ago


    Chelsea, United States Yell-O-Glow Corporation Full time

    Overseeing administrative functions and supervising other members of the staff when needed Greeting clients, answering phones, and replying to client emails Operating and maintaining office equipment such as copy machines, fax machines, and computers Conducting research and compiling reports for supervisors and other employees Ability to help employee's...

  • Customer Service

    3 days ago


    Chelsea, Massachusetts, United States Yell-O-Glow Corporation Full time

    Overseeing administrative functions and supervising other members of the staff when neededGreeting clients, answering phones, and replying to client emailsOperating and maintaining office equipment such as copy machines, fax machines, and computersConducting research and compiling reports for supervisors and other employeesAbility to help employee's with...

  • Service Consultant

    3 weeks ago


    Chelsea, United States Art Moehn Auto Group Full time

    Job DescriptionJob DescriptionSalary: Automotive Service Advisor (Chelsea, MI) Positive attitude and a love for people required! Art Moehn Auto Group is seeking a Service Consultant to join our busy, growing Chevrolet service team.The Service Consultant will perform the following:Customer Service : Maintain highest levels of grooming, hygiene, and...


  • Chelsea, United States ThinkTank LLC Full time

    Job DescriptionJob DescriptionOverview: Join a dynamic team with a proven track record of success! With over 135 years of combined management experience, we are dedicated to helping you thrive in the fast-paced world of broadband and telecom. As a Direct Marketing Manager, you will lead a team of Broadband Consultants dedicated to promoting and enrolling...


  • Chelsea, United States Express Oil Change & Tire Engineers Full time

    Job DescriptionJob DescriptionCompany DescriptionExpress Oil Change & Tire Engineers is one of the leading automotive service providers in the nation with nearly 300 locations across 15 states. We employ experienced, certified technicians trained to provide premium total-car care, and we use state-of-the-art equipment and premium parts to ensure the quality...


  • Chelsea, United States Express Oil Change & Tire Engineers Full time

    Job DescriptionThe General Service Technician is responsible for providing quality service and premium vehicle repair in a timely manner. This position will adhere to and promote the Company mission while operating within the confines of the Company’s core values and contributing to the success of their functional team.Primary Responsibilities include (but...


  • Chelsea, United States Massachusetts General Hospital(MGH) Full time

    This is a per diem position to flex coverage across the Chelsea Health Center Departments.Duties and Responsibilities: The Patient Services Coordinator II, under general supervision, provides administrative support to health care providers within a high-volume ambulatory setting, and functions as the primary interface between the patient and the providers....


  • Chelsea, United States Massachusetts General Hospital(MGH) Full time

    This is a per diem position to flex coverage across the Chelsea Health Center Departments.Duties and Responsibilities: The Patient Services Coordinator II, under general supervision, provides administrative support to health care providers within a high-volume ambulatory setting, and functions as the primary interface between the patient and the providers....


  • Chelsea, United States Taco Bell Full time

    Restaurant General Manager Chelsea, AL " You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." At Taco Bell, we live to "Serve...


  • Chelsea, United States Taco Bell Full time

    Late Night Service Champion Chelsea, AL Ask about evening/late night premium pay. "You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among...


  • Chelsea, United States Mass General Brigham Full time

    The Patient Services Coordinator II, under general supervision, provides administrative support to health care providers within a high-volume ambulatory setting, and functions as the primary interface between the patient and the providers. The emphas Patient Services, Coordinator, Customer Service, Patient, Practice, Healthcare, Registration

  • Plant Manager

    2 weeks ago


    Chelsea, United States AZZ Full time

    AZZ Inc. is the leading independent provider of hot-dip galvanizing, spin galvanizing, powder coating, plating, and coil coating solutions to a broad range of end-markets. Collectively, our business segments provide sustainable, unmatched metal coating solutions that enhance the longevity and appearance of buildings, products and infrastructure that are...

  • Plant Manager

    5 days ago


    Chelsea, United States AZZ Inc. Full time

    Job DescriptionJob DescriptionCompany DescriptionAZZ Inc. is the leading independent provider of hot-dip galvanizing, spin galvanizing, powder coating, plating, and coil coating solutions to a broad range of end-markets. Collectively, our business segments provide sustainable, unmatched metal coating solutions that enhance the longevity and appearance of...


  • Chelsea, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    North Suffolk is looking for an **IT Asset and Service Specialist **to join our team! The IT Asset and Service Specialist will report to the Manager of IT Operations with additional supervision by the Chief Information Officer. Will also be responsible for the IT Asset Inventory. Responsible for the management of IT services including voice, data, mobility...


  • Chelsea, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Job DescriptionJob DescriptionNorth Suffolk is looking for an IT Asset and Service Specialist to join our team! The IT Asset and Service Specialist will report to the Manager of IT Operations with additional supervision by the Chief Information Officer. Will also be responsible for the IT Asset Inventory. Responsible for the management of IT services...


  • Chelsea, United States Opportunity Communities Full time

    Job DescriptionJob DescriptionPosition SummaryThe Neighborhood Developers (TND) is hiring a full time, hybrid Director of CONNECT Direct Services Programs to lead its CONNECT team. Do you believe everyone deserves to have financial stability, an affordable, quality home, and a good job? Do you like managing a passionate team of service providers? Are you a...

  • Maintenance Manager

    7 days ago


    Chelsea, United States corcoran management company Full time

    SUMMARY:The Maintenance Manager is responsible for attending to the physical upkeep of the property and ensuring that resident work requests are serviced both timely and effectively, within and in accordance with the standards expected at a Corcoran-managed property and the parameters of the approved annual operating budget.ESSENTIAL DUTIES:• Ensure all...