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Donor Experience Officer
2 weeks ago
The University of Wyoming invites diverse applicants to consider our employment opportunities. We are also especially interested in candidates who have experience working with diverse populations and/or diverse initiatives .
JOB TITLE:
Donor Experience Officer
JOB PURPOSE:
University of Wyoming Foundation
The Donor Experience Officer (DXO) is a key member of the dynamic and mission-driven
University of Wyoming Foundation (UWF) team. In addition to joining UWF’s talented team of development professionals, the candidate will have the opportunity to take part in a cutting edge advancement program that will change the face of annual giving.
The Donor Experience Program is focused on marrying UWF’s development communications efforts with fundraising workflows in order to engage and grow the next generation of supporters of the university. The DXO will focus on providing a first-class philanthropic experience for all donors by leveraging digital engagement to effectively build relationships based on what truly matters to each individual supporter.
The DXO will manage a portfolio of donors, with clear donor retention, reactivation, and acquisition goals. The candidate will collaborate with other departments both internally at the foundation and across campus, to effectively execute 1:1 outreach campaigns using technology resources including EverTrue's cloud platform, social media and virtual communications software.
This role is critical to helping UWF achieve both its near-term annual giving goals and long-term fundraising objectives and develop qualified major gift referrals. Candidates should be self-motivated and positive professionals, with a team-first optimistic attitude, eager to embody the Wyoming spirit and engage alumni and friends at a high velocity in a personalized manner. The DXO will work under the supervision of the Director of Annual Giving and will work under the guidance of the EverTrue Advancement Programs Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Actively engage with and build relationships with a portfolio of UW Alumni, supporters and friends Manage a hand-selected portfolio of approximately 1,000 current and lapsed donors Leverage technology including EverTrue’s cloud platform, social media platforms and video conferencing software tools to build rapport, steward and solicit donors in an alumni centric, targeted, high-velocity manner Execute monthly and quarterly communication plans (averaging 50+ outbound touchpoints per day) across portfolio to ensure consistent and relevant donor communication Meet and exceed clearly defined activity, donor and revenue retention, and reactivation goals Be fluent in the “menu” of engagement and philanthropic opportunities across the university (regional alumni events, on campus events, mentorship and volunteer opportunities, crowdfunding campaigns, fundraising priorities) to inform conversations and solicitations Embrace a “mile-wide and inch-deep” approach to serving as a proactive advisor on resources available to donors across the institution. Build relationships across the University campus to be in a position to connect donors with relevant individuals when applicable Aid in outreach and follow up for events and activities Proactively monitor engagement to identify and launch initiatives that drive donationsCOMPETENCIES:
Teamwork Collaboration Meeting Facilitation Strategic Planning Work Prioritization and Management Analysis and Problem Identification Work TempoREMOTE WORK ELIGIBILITY:
This position provides vital support to campus customers and requires the successful candidate be available to work on campus.
MINIMUM QUALIFICATIONS:
EDUCATION: Bachelor's degree or equivalent combination of education and experience EXPERIENCE: 1-2 years of work-related experienceDESIRED QUALIFICATIONS:
Experience in higher education fundraising as a student or professional (preferred) Desire to pursue a career in higher education advancement High degree of grit and resilience and desire to challenge the status quo Unceasing “can do” attitude Strong work ethic with a desire to become a leader in the development spaceREQUIRED MATERIALS:
Complete the online application and upload the following for a complete application: cover letter, resume or . and contact information for four work-related references.
This position will remain open until filled. Complete applications received by 07/04/2024 will receive full consideration.
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Donor Experience Officer
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Laramie, United States University of Wyoming Full timeUniversity of Wyoming Foundation The Donor Experience Officer (DXO) is a key member of the dynamic and mission-driven University of Wyoming Foundation (UWF) team. In addition to joining UWFs talented team of development professionals, the candidate Officer, Experience, Communications, Social Media, Business Services
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