Process Control Network Specialist

3 weeks ago

Houston, United States Audubon Companies Full time

External Description

Audubon is currently seeking a Process Control Network Specialist to join our team in our Houston, TX Office. The Process Control Network Specialist will help design, deploy and support Process Control Networks to deliver a Secure and Reliable PCD IT security services. 

PRIMARY RESPONSIBILITIES :

Key Areas of Responsibility will include:

Configure firewalls, routing and switching to maximize network efficiency and security. Maximize network performance through ongoing monitoring and troubleshooting. Arrange scheduled upgrades as part of the run and maintain activities. Investigate faults in the network. Update network equipment to the latest firmware releases as required to ensure hardware component is complaint. Administer the network inventory and ensure that it accurately reflects the current scope and maintain the consistency of the Servicenow/CMDB device information. Handle, review and manage the incident(s), problem(s), Service Request(s) as needed to ensure they are correctly prioritized, scheduled and resolved as per stipulated SLA's and ITIL best practices and guidelines. Prepare and maintain SOP(s), knowledge base, documentation of technologies, standards, and procedures. Gather information and facilitate the decision-making process of granting approval for immediate change requests to systems with input from the appropriate teams, understanding the potential impact to production systems prior to approval. Manage business interaction(s) diligently and participate in project activities.

EXPERIENCE AND SKILL REQUIREMENTS :

The requirements listed below are representative of the knowledge, skill, and/or ability required for the position:

Bachelor’s degree required, preferably in Information Technology. 3+ years’ overall relevant work experience. Must have mastery of skills in the configuration and maintenance network security controls that safeguard the process control layer. Knowledgeable in the following concepts: IT Service Management and Integration Support, On-premise and Cloud Hosting, Business Change Management, Continuous Improvement, IT Architecture Information Risk Management and Assurance, and Collaboration Tools. Experience managing and supporting Fortinet Firewalls/Switches. Prior experience in an IT support environment supporting business applications/infrastructure. Knowledgeable in TCP/IP protocols and IP addressing schemes. Preferred: Cisco certification: CCNA or/and Palo Alto Firewall Certification: PCNSE or/and Fortinet: NSE. Ability to operate in a global, virtual cross-cultural organization, working in different time zones. An analytical mindset and ability to learn new technologies quickly. Good communication skills – both written and verbal. Strong technical articulation and documentation skills. Ability to travel to other locations based on the project demand.

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