Project Logistics Manager

4 weeks ago

Spokane Valley, United States United Rentals Full time

Great company. Great people. Great opportunities.

The role of the Project and Logistics Manager is to provide the leadership, supervision, and support needed to ensure a special event, entertainment, or other large project involving substantial Reliable Onsite Services (ROS) products and applications, is run smoothly and efficiently to optimize customer service. Reporting to the Region Fleet Director, the Project and Logistics Manager is the onsite project lead who optimizes and coordinates equipment and staffing logistics, deploys and oversees the work of all onsite employees, and acts as the primary customer contact for the duration of the project concerning products and applications. This position ensures World-Class customer service and satisfaction through timely and efficient project or event execution and includes the direct supervision of the onsite project team.  Extensive travel may be required at times.

Duties and Responsibilities

  • Leadership & Supervision: Manage project logistics team day-to-day activities, including scheduling, equipment setup/deployment, and breakdown.
  • Provide leadership and supervision needed to consistently deliver World-Class service to external customers at the project site.
  • Motivate, coach, and train other onsite employees to exceed customer commitments and expectations as well as to comply with site policies, procedures, and customer requirements;                                                                     
  • Staff each project or event adequately based on skills and workload.
  • Schedule all project employees and maintain accurate and up-to-date time & attendance records. Approve all absence requests based on workload and coverage imperatives of the project. Implement strategies to optimize staffing levels/skills and deliver World-Class service and project optimization.
  • Responsible for performance management of project employees; Identify and provide necessary skills training and regular coaching both in one-on-one sessions and in team meetings to motivate performance.
  • Provide regular performance feedback. Reward and recognize employees to reinforce positive behaviors. Promptly develop and present individualized Performance Improvement Plans as needed.
  • Work with RPDMs, OSRs, and other ROS  staff to arrange for proper project or event coverage, including product and application needs, staffing,
  • Safety: Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability, and communication.
  • Aggressively promote, communicate, and implement all Company and Region safety objectives, policies, and procedures at the project or event;
  • Ensure total compliance as well as prompt incident/accident/near-miss investigations and resolution. Hold all associates and employees accountable for compliance and prevention.
  • Collaborate with all Safety officials and corporate risk management to ensure the support of prescribed safety programs, including audits, safety training, OSHA compliance, and DOT   regulations.
  • Responsible for aggressive and continuous performance improvement in injury recordable rate and near-miss reporting.
  • Ensure all employees continually maintain all required certifications and licenses to work on project or event equipment and applications;
  • Participate in pre-project planning meetings and strategy sessions, create with RPDMs a project logistics and staffing plan:
  • Meet with project employees to review product and application needs, and employee schedules.
  • Meet with customer representatives as needed to plan for project or event;
  • Oversee equipment setup process
  • Responsible for proper staffing of all project employees to maximize customer service
  • Ensure all equipment is ready for operation and safety checks are performed.
  • Responsible for optimization of equipment performance and overseeing any troubleshooting, if applicable
  • Meet with customer representatives during projects or events to ensure their satisfaction

Requirements

  • High School Diploma, Bachelors Degree preferred;
  • High level Technical working knowledge of ROS products and applications, with strong customer service and relationship skills;
  • Extensive logistics and leadership experience in large scale projects or events using ROS products and applications;
  • Excellent project management and logistical oversight skills; Sales experience a plus;
  • Basic Proficient in most Microsoft applications and systems (Excel, Word, Outlook, RentalMan).
  • Must be results-oriented with the ability to influence others.
  • Demonstrated strengths in logistical planning, analysis, prioritizing, and problem-solving.
  • Performance management and coaching skills

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

Why join us?

We don’t just “talk the talk” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

  • Paid Parental Leave

  • United Compassion Fund

  • Employee Discount Program

  • Career Development & Promotional Opportunities

  • Additional Vacation Buy Up Program (US Only)

  • Early Wage Access through Payactiv (US Hourly Only)

  • Paid Sick Leave

  • An inclusive and welcoming culture

Learn more about our full US benefit offerings here.

Mutual respect for the dignity and fundamental rights of all persons defines our culture. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.

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