Environmental Services Technician III

Found in: Talent US C2 - 2 weeks ago

Irvine, United States eTeam Inc Full time

Duties:

  • The Environmental Services Technician I, II, III and/or Lead contributes to the effective operations of the Environmental Services department by daily cleaning and supplying of patient rooms, treatment rooms, restrooms, utility rooms, nurseries, nursing stations, lounges, offices, waiting areas, and other areas as assigned in accordance with standard policies and procedures. Uses applicable cleaning equipment, products, and supplies in performance of job responsibilities.
  • Removes trash and linen from the facility. Projects an image of professionalism in both verbal and non-verbal communication, appearance and conduct. Maintains a working knowledge of departmental standard operating procedures.
  • This knowledge may include the use of specialized equipment, Quality Control requirements, and preventive maintenance.
  • Performs other duties as assigned. Demonstrates outstanding customer service and “owns” successful patient/customer interactions while providing safe and high quality cleaning standards including recognizing, comprehending, and following the meaning of designated signs, symbols, and written instructions as trained.
  • Environmental Services Technician I (EVS I) The Environmental Services Technician I performs a variety of general daily cleaning tasks to maintain patient care areas which includes isolation rooms, discharges, offices, corridors, bathrooms, public areas, collecting regular trash, regulated medical waste, soiled linens, vacuuming and other assigned areas of the facility (discharges not to exceed more than 75% of daily shift time).
  • Environmental Services Technician II (EVS II) In addition to the above, the Environmental Services Technician II performs high level time sensitive disinfectant cleaning tasks to maintain critical patient areas, (i.e., discharges, isolation rooms, terminal cleaning of operative invasive areas, emergency department), and includes a variety of specialty floor care, carpet care tasks and special projects, (i.e., stripping/refinishing floors, extracting/terminal disinfecting carpet and upholstery, special projects). High level time sensitive tasks assigned over 75% of daily shift time.
  • Environmental Services Lead In addition to the above, the Environmental Services Lead has responsibility for directing EVS staff during the absence of the supervisor or as delegated by the Supervisor. All levels may be assigned other duties as necessary.


Essential Functions:


•Effectively cleans and sanitizes patient rooms and departments utilizing the proper cleaning methods,equipment and chemicals. Includes cleaning of bathrooms, walls, windows, doors, floors and carpets.

•Empties trash, wastebaskets and linen hampers and transports soiled linens according to department standards. Cleans and maintains trash chute room floors/walls/vents.

•Assists with distribution and storage of supplies.

Environmental Services I / II / Lead Page 2 of 5

•Safely and securely handles and transports medical waste; ensures medical waste storage areas aresecured at all times.

•Recognizes, comprehends and follows the meaning/direction of, designated signs, symbols and written instructions.

•Cleans and organizes janitor closet per department and regulatory standards; ensures janitor closet is locked and secured at all times.

•Uses chemicals in a safe manner; uses dispensers correctly to fill labeled bottles and containers with correct chemicals at all times as trained.

•Adheres to health and safety standards.

•Participates in the training of new employees and offers guidance, assistance and direction to less experienced personnel.

Lead Essential Functions:

•Appropriately directs and coaches personnel as needed; assists in evaluating personnel; participates in development of and ensures completion of competency testing for assigned staff.

•Assists in monitoring Time and Attendance.

•Periodically supervises completion of discharges.

•Ensures compliance with quality control and performs area inspections as assigned.

•Accurately performs computer functions; provides statistical and financial data as requested.

•Participates in reviewing, revising, and developing policies and procedures for the department.

People

•Models and fully supports the Client Experience as aligned with Clients Mission, Vision, and Values, in all interactions.

•Apply excellent communication and teamwork skills to maintain successful working relationships with team members and various groups throughout the organization. Listen effectively. Builds appropriate rapport. Use diplomacy and tact.

•Demonstrate ingenuity, self-reliance and resourcefulness. Able to take needed action without direct instructions.

•For team leaders, establish clear responsibilities and expectations for employees, hold employees accountable and provide proper coaching and developing, promote cooperation with other work units, ensure team members are treated fairly, encourage teamwork behaviors.

Financial Stewardship

•Manage individual scope of work including assigned tasks and activities in a timely manner and within budget.

•Identify opportunities for improvement and, when appropriate, develop and implement effective solutions.

•Use departmental and Organization resources appropriately.

•Maintain attendance according to hospital policy and procedure.

•Record time and attendance accurately and timely.

Quality and Service

•Provide quality service and support to patients and/or client groups. Demonstrate a positive image and perform responsibilities in a professional manner. Ensure that all information and services provided are accurate, meet the client’s needs, and are available in a timely manner.

•Adheres to all patient care and department standards, policies and procedures, and meet regulatory requirements on a continued basis.

Job Behavioral Competencies

Environmental Services I / II / Lead

•For team leaders, establish clear objectives and measure/monitor progress and results related to department/organization goals and initiatives. Utilize industry standards and benchmarks to measure quality and increase customer satisfaction.

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