Team Lead Front Desk Agent

4 weeks ago


Keystone, United States Vail Resorts Full time

Create Your Experience of a Lifetime

Come work and play in the mountains Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Benefits

Ski/Mountain Perks Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan Employee Assistance Program Excellent training and professional development Referral Program

Full Time roles are eligible for the above, plus:

Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) Free ski passes for dependents Critical Illness and Accident plans

Summary:

As the Front Desk Associates, you are the face of the hotel You are the first point of contact for all guests to help make their stay a memorable one. If you are new to hospitality, Front Desk Associate is a great starting point with huge potential for upward mobility.

Job Specifications:

Housing: May Be Available

Expected Pay Range: $23.00 / hour

Shift & Schedule Availability: Full Time

Skill Level: Entry to Intermediate

Job Responsibilities:

Work face-to-face with customers 

Check guests in and out 

Answer phones 

Handle all customer needs 

Maintain a professional appearance and demeanor at all times 

Help resolve discrepancies with guest bills 

Other duties as assigned 

Job Requirements:  

Must be able to communicate fluently in English 

Friendly, strong people skills 

Strong computer skills 

The expected pay range is $23.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.


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