FOH Lead
4 weeks ago
Summary
As Food & Beverage Front of House Lead, you will support the Food and Beverage operation through leadership of the front of house team and completing delegated administrative tasks. You will ensure service, brand, and food safety standards are implemented and followed. You will work in the roles of cashier, food runner, barista, bartender, and expeditor. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment.
Responsibilities
Expertly execute all front of house tasks and train team on best practices of the operation with a focus on exceptional guest service
Actively maintain guest and team member safety by ensuring all food handling safety and storages protocols and SOPs are implemented and tracked on logs
Ensure a clean and safe workspace through completion of daily and weekly cleaning/deep cleaning checklists tasks
Maintain neat, organized, and safely stored work and storage areas where FIFO is practice
Assist with all inventory practices including ordering, receiving, waste tracking, setting up count sheets, and completing physical inventory counts
Knowledge of all drink recipes and ingredients, food item portions and ingredients, with special attention to allergens
Ensure all guests are cheerfully attended to and that all service standards are followed
Lead by example, maintain composure, take action, and be solution-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property
Collaborate and interact professionally, value teamwork, quickly step in to help others, resolve challenges with quick solutions
Learn and share knowledge of local area, culture, and on-site activities
Keep a positive attitude, anticipate needs of your team and guests
Set clear expectations, provide accurate, complete, and timely communication
Other duties as assigned
Competencies
Effective Communication
Adaptagility
Decision Making
Initiative
Education
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High School Diploma/GED
Working Conditions
