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HVAC Installation Manager

4 months ago

Jefferson City, United States Aire Serv Full time

If youre an experienced HVAC Installation Professional and one of your favorite parts of what you do is leading and mentoring others to develop in their roles, ensuring customer satisfaction and maintaining orderly installation of new HVAC equipment, we have an immediate opening for you as an HVAC Installation Manager. 

This role encompasses day-to-day business systems and operations management as well as mentoring and coaching others to deliver on customer satisfaction expectations. Help coordinate sold installation and HVAC system replacement jobs, ordering of equipment and materials associated with installations, job completion and billing, review timecards, invoices, and material inventories, perform technician ride alongs and inspect vehicles and tools to ensure compliance with company service standards and processes that drive profitability. 

At Aire Serv, we provide you with the training and systems needed to ensure your success. We are known for our excellent customer service, professional image, and Done Right Promise and we are looking for someone who can partner with us in our pursuit of the highest standards of service and professionalism. If that is you, apply today and an Aire Serv representative will respond soon with more information. 

Why Youll Want to Join Our Team 

Here are just a few of the benefits youll receive when joining us at Aire Serv as an HVAC Installation Manager: 

Branded company vehicle  Fuel card  iPad provided with all applications and forms needed to perform duties. Tool & Uniform account  Paid time off the first year with increases each year, plus paid holidays  Year-round employment  Additional earning potential with SPIFFS, commission, and bonuses for performance 

Your Responsibilities as an HVAC Installation Manager 

As a professional HVAC Installation Manager, you are responsible for operating a well-organized, profitable installation department by interacting with customers, installers, and technicians, addressing technical issues related to HVAC system installations, managing department expenses, and maximizing operational efficiencies. 

Ensure World-Class Customer Service - Train, mentor and develop service staff to deliver on company service standards and activities that drive customer satisfaction.  Operational Efficiency - Review timecards, scheduling, dispatching, material inventories and more to maximize operational efficiencies.  Stay Organized and Outcome Oriented - From ensuring the right equipment and materials arrive at the right job sites to managing billing, warranty information, invoices, assisting with collections, and responding to customer complaints, your daily actions contribute to the overall growth of the installation department. 

What We Want from You 

Culture alignment  Rockstars only  Bought into the vision  Meets our expectations, which is to build a profit-minded team.

To Succeed in this Role 

Ensure the deployment of our front-line service system to consistently generate quality outcomes and 5-star reviews.

Be driven to provide the highest level of customer service and satisfaction while responding to a variety of situations from day to day and staying organized. 

Be committed to continued training, taking advantage of company-provided opportunities, and investing time into your personal and professional development. 

How Well Measure Performance 

Department Profitability - The role of an installation manager is to profitably operate the installation department.  Training and Mentoring - Spend time helping to train and mentor others to achieve success in their roles within the team.  Efficiency - Stay organized and manage your time effectively to ensure desired outcomes and deadlines are met.  Customer Satisfaction - You will be responsible for ensuring the delivery of amazing customer experience and maintaining high customer satisfaction.

How to Know If This is the Job for You 

You are outcome-oriented. When you join Aire Serv as an HVAC Installation Manager, you will be part of our local team and a larger community of like-minded professionals.  You love a smooth process. Our Managers ensure our service teams follow our Aire Serv process and deliver a consistent and amazing experience for our clients.  You get the job done. You do whatever it takes to get the job done, whether that means managing from behind the desk or from within the field. Youre not afraid to get in the attic or crawl space or go hands-on with tools to show and teach others how things need to be done. 

Job Requirements 

These are the minimum requirements to be considered for this position. 

Minimum 10 Years Experience in residential HVAC installations  Valid driver's license and clean driving record  Excellent organization and time management skills  Excellent communication skills with customers, field staff, and office team  Professional appearance and personality  Patience for training and mentoring others 

Benefits & Pay 

The pay range for this position is $30.00 to $40.00/hr, and depends on your experience and knowledge in HVAC installations. 

Were looking to hire only the best. So if thats you, apply today. If you meet the requirements for the position, our system will schedule you for an interview immediately.