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Shift Leader

1 month ago

Edwards, United States Sundae Artisan Ice Cream Full time

Are you looking for a fun, customer service focused job with opportunity for career growth? Do you have what it takes to lead a small team through a shift with success? Sundae (sundaeicecream.com) is looking for the right candidate to join our tight-knit and hardworking retail team

  • Total compensation = $18.00-24.00 per hour (includes base + tips)
  • full or part-time hourly positions available
  • Part-time employee benefits: Sick Pay
  • Full-time employee benefits: vacation pay, group health plans, group dental plans
  • 401k retirement plans with employer matching
  • Free shift treats and employee discounts
  • Individualized mentorship and growth opportunities

Who are we?

Sundae is an established artisan ice cream business with exciting growth opportunities on the horizon and a simple mission- To Share Joy, One Scoop at a Time. We are a friendly face, a familiar product, a welcoming smile, and part of the community. We strive to be “THE place to work” and do so by providing a fun workplace, career advancement, and community involvement. Sundae is the place you want your best friend to work.

Who are we looking for?

We are searching for a candidate who is:

  • A natural leader who seeks to grow leadership skillsets
  • A passionate team player who leads by example
  • Self-motivated and has a strong work-ethic
  • Enthusiastic about serving others
  • Responsible and trustworthy
  • Coachable and receptive to feedback

Shift Leader Responsibilities:

  • Lead a team to success during a shift by setting the example for positive customer interactions, portion control, and cleanliness standards
  • Timely and efficiently open and close the store, either alone or with a team
  • Maintain an elevated awareness of stock levels; confidently and timely prepare food items to uphold established par levels
  • Demonstrate thorough knowledge of all product details and service standards; accurately communicate to others
  • Maintain responsible cash handling and perform closing cash out procedures accurately
  • Exemplify Sundae’s customer service standards; execute with pride and leadership
  • Participate in and contribute to all staff meetings

This list is generally descriptive and is not entirely inclusive. You will be joining a dynamic work environment and if you are a great fit for this job then you will thrive in this atmosphere.

Requirements

  • 1+ years of customer service experience preferred
  • Some foodservice experience preferred
  • Must be 16 or older

Physical Requirements:

  • Move, traverse or remain in a stationary position for up to 8 hours
  • Constantly use manual (e.g., scooping ice cream) and automatic food service equipment and touchscreens
  • Regularly move up to 25 pounds for a distance of 50 feet or more
  • Occasionally ascend/descend ladder to clean or lift items stored above
  • Occasionally position self to clean, maintain equipment, and retrieve items below counter height

Benefits

    • Total compensation = $18.00-24.00 per hour (includes base + tips)
    • full or part-time hourly positions available
    • Part-time employee benefits: Sick Pay
    • Full-time employee benefits: vacation pay, group health plans, group dental plans
    • 401k retirement plans with employer matching
    • Free shift treats and employee discounts
    • Individualized mentorship and growth opportunities

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