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Sales Associate

3 months ago

Baton Rouge, United States Ochsner Clinic Foundation Full time

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today 

This job serves our retail customers by demonstrating exceptional customer service skills, best in class product knowledge and mastery of operational processes in myriad formats throughout the Health Care System. Responsible for engaging customers with friendly greetings and asks open ended qualifying questions that will lead to product recommendations and demonstrations. Additionally, the job maintains store standards by setting planograms, replenishing shelves, cleaning merchandise areas and performing operational tasks when not engaged with customers.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
 

Education 

Preferred - High School diploma or equivalent


Work Experience

Required - 2 years Sales experience
Experience setting priorities effectively and using resources available.
Experience working as an influential team player who can also work independently.

Preferred- 1 year experience with selling in a specialty retail format
Knowledge and experience in Over the Counter, Durable Medical Equipment, Medical Uniforms online sale and mobile point of sale systems
 

Knowledge Skills and Abilities (KSAs)

Must have computer skills and dexterity required for data entry and retrieval of patient information.Must be proficient with Windows-style applications and keyboard.Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care processExperience setting priorities effectively and using the resources availableExperience working as an influential team player who can also work independentlyProficiency with Point of Sale systems and operational tasks to support the retail customer experienceCapable of merchandise fixtures given a planogram with productMust be a results and sales driven individual who enjoys engaging customers in a retail environmentGood organizational skills


Job Duties

Maintains expert product knowledge of both company inventory items and competitor brandsMeets or exceeds Sales Productivity Metrics.Maintains a best in class retail experience.Executes promotional strategy and validates proper collateral is in place and removed in a timely manner.Develops and maintains key internal customer accounts.Coordinates and hosts sales events.


Other related duties as required. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.


Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.


This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
 

Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Mechanical lifting devices (carts, dollies, pallet jacks, forklift trucks, etc.) or team lifts should be utilized.
Must be able to stoop, bend, reach and grab with arms and hands, manual dexterity.
Must be able to stand for prolonged periods of time.

Normal routine involves no exposure to blood, body fluid or tissue and as a part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

There is no occupational risk for exposure to communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Employee Core Benefits Package Includes: Medical coverage Dental coverage Vision coverage Life insurance & Accidental Death and Dismemberment (AD&D) Short-term and long-term disability Retirement plan Paid-time off (vacation/sick/personal days) / paid holidays Paid parental leave *Benefits are subject to change at any time