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Organ Donation Process Specialist 1

5 months ago

Palm Beach Gardens, United States University of Miami Full time

Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this .

The Life Alliance Organ Recovery Agency at the University of Miami has an exciting opportunity for an Organ Donation Process Specialist 1 (Palm Beach or North Broward County) position. The Organ Donation Process Specialist develops and coordinates educational programs aimed at promoting and increasing awareness of how organ donation functions within the hospital setting. The Process Specialist manages the relationship between hospital partners and ancillary providers, acting as a customer service liaison in order to strengthen relationships, increase hospital efficiency, and develop new programs to continually improve donor family care. The Donation Process Specialist collaborates with hospital management in forming strategic plans and goals with the aim of increasing organs donated across the service area.

CORE JOB FUNCTIONS

Educates hospital partners, keeping them informed of changes in the standards of care they are required to deliver or changes in policy and practice from the transplant community, and developing stronger relationships between the OPO and the90+ hospitals in the service area.

Maintains hospital referral base, sustains relationships with referring physicians and nursing staff.

Initiates and implements changes in practice aimed at increasing and improving performance outcomes in all hospital services.

Conducts root cause assessment of persistent problems.

Establishes multi-disciplinary councils to develop standards of practice that will optimize outcomes.

Works with hospital partners to form and maintain updated policies applicable to the organ procurement process.

Participates in collaborative hospital committees and departmental and administrative meetings.

Performs public and professional education and other hospital development functions.

Conducts analysis of provider rate increase requests.

Assists staff when needed in the procurement of required medical records or information pre- or post-recovery (i.e. x-rays, EMS runs, etc...).

Adheres to University and unit-level policies and procedures and safeguards University assets.

CORE QUALIFICATIONS

Bachelor’s degree in marketing, education, healthcare administration or relevant field.

Minimum 1 year of relevant experience.

Any appropriate combination of relevant education, experience and/or certification may be considered. 

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The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

H7