Ophthalmic Technician, Float

Impact Lives, Impact Community

Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 62 sites, over 227,000 patients, and over 417,000 visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff.

General Job Description

• The Ophthalmic Technician I performs technical and clerical procedures to assist the Optometrist and Ophthalmologist with patient care in a friendly, caring and professional manner.

Job Responsibilities

• Answers phones and greets patients in a pleasant and professional manner. Schedules follow up appointments and ophthalmologist procedures. Contacts pharmacy to call in prescriptions.
• Assists patients with frame and lenses selection. Fills out lab order forms and verifies lab orders and prescriptions (can perform manual and automated lensometry). Obtains base curve measurement of spectacle lenses. Dispenses, adjusts and repairs eyeglasses. Dispenses contact lenses & trains patients on contact lens insertion, removal, and care of lenses.
• Close patient’s encounters, provide health education that is specific to vision and ocular health.
• Completes documentation and patient history for patient visit. Performs case history, Visual Acuity, neutralize patient’s glasses before examination, performs autorefractometer, non-contact tonometer, ancillary testing. Completes all visual field testing (FDT) and performs Pachymetry, fundus and anterior segment photography, Topography, O.C.T. and any other test requested.
• Performs eye drop instillation as required.
• Performs other duties as assigned.
• Responsible for maintaining and preparing Vision Clinic and equipment, including instrument sterilization, opening clinic (turn on lights and frame warmer, uncover instruments, removes topical anesthetic from the refrigerator and place with the other ophthalmic pharmaceuticals, photocopy the daily schedule and place copy in the exam room) and closing clinic (clean and prepare exam room and equipment for next day appointments).

Education/Certifications/Licenses/Registrations

• At least 1 year of experience as ophthalmic assistant required.
• Graduation from a course for Optometric Technician or completion of internal training and competencies required.
• High school diploma or GED Equivalent.
• Or equivalent combination of education and experience that provides the skills, knowledge and ability to perform the essential job duties, and which meets any required state or federal certification requirements.
• Current American Heart Association healthcare provider CPR (BLS), or Advanced Cardiac Life Support, Advanced Trauma Life Support, or Advance Resuscitation Training required.

Experience/Specialized skills (including Language)

• Ability to multi-task, be flexible, ensure accuracy, and meet changing priorities in a fast-paced, high-workload environment.Basic computer literacy (i.e., use system to manage and schedule appointments, access electronic medical record information).
• Bilingual in English/Spanish preferred.
• Demonstrated ability to maintain good working relationships with employees, coworkers, and departments.
• Intermediate interpersonal and customer service skills.
• Intermediate organizational skills, attention to detail, time-management skills, and strong motivation to meet deadlines and achieve goals.
• Intermediate written and verbal communication skills.

In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits or potential bonuses.

If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and/or experience. In addition to these factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is what we reasonably expect to pay for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package (more information on our benefits offerings is available here: FHCSD Wellness – Employee Hub (gobenefits.net)