Facilities Manager

3 weeks ago

Richmond, United States JLL Full time

JLL supports the Whole You, personally and professionally.


Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves –

The facility manager is responsible for managing the day-to-day client activities for the assigned property/facility and may have oversight of multiple locations. The candidate must be able to organize and prioritize multiple tasks, effectively manage through stressful situations, and consistently make effective and high-quality decisions. The candidate will have overall responsibility for site budgets, accounting and finance, maintenance and operations, contract services, purchasing of material, equipment and supplies, and occupancy services. It is crucial for the facility manager to develop and effectively manage client and customer relations by providing valuable insights that effectually integrate innovations which foster efficiency, competitiveness, and growth.

What is your day to day?

·Responsible for overseeing all facilities management for a specific site(s) by ensuring client satisfaction with Facility/Property Management by providing a seamless interface with client through organization, leadership, responsiveness, and creativity.

·Effective management of supplier base to attain cost savings targets.

·Support the Regional Facility Manager in the implementation of short and long-term projects for the client.

·Develop and implement innovative programs, processes and procedures that reduce short- and long-term operating costs and increase productivity by working closely with the Facility Management Lead and the client.

·Oversee the appropriate monthly/quarterly/annual reporting appropriate for the client. 

·Oversee the development and management of the capital and expense budgets by interfacing closely with the client representative.

·Develop monthly/quarterly variance reporting on all operating budgets for each property in a timely basis.

·Assist with the development and implementation of the annual management plan for the buildings within the area.

·Responsible for the submission of all internal audit

·Monitor overall workflow to assure timely completion within established SLA’s.

·Implement vest practices and monitor their effectiveness and keeping the Client informed on the value-add measures being implemented.

·Conduct inspections to assure consistent delivery of services.

·Ensure an effective communication protocol is in place for both JLL and Client to include peers, subordinate, senior managers, vendors, and customers.

·Respond promptly and accurately to email and phone communications.

·Actively participate in meetings, by sharing ideas and solutions as may be appropriate.

·Instill a high level of performance expectations from team members with a heightened client focus and with open and timely communication across the organization.

·Have a strong focus ensuring JLL staff and 3rd party vendor partners meet all EHS, SLA, KPI, satisfaction surveys and Scope of Work (SOP) requirements.

Desired experience and technical skills

Required:

·Required Knowledge, Skills, and Abilities (KSA)

·Minimum of 3 years industry experience required either in the corporate environment, third party service provider, or as a consultant.

·Strong organizational and management skills

·Strong presentation and communication skills

·Superior people management and client relationship skills

·Ability to plan and manage within budget and time constraints.

·Excellent verbal and written communication skills

·Experience with managing multiple vendors and projects. 

Mechanical Systems

·HVAC/R (Heating, Ventilating, Air conditioning and Refrigeration)

·Indoor Air Quality

·Temperature Control

·Building Exhaust Systems

·Preventative Maintenance (Scheduled maintenance to prevent break down)

·Elevator Maintenance

·Backflow Preventers

Building Systems

·Building Automation Systems

·Building Monitoring systems
​

Supervisory Responsibilities

· In consultation and collaboration with the Regional Facility Manager, oversee operations, staffing, performance, and development of the Facility/Property Management service delivery staff.

·Coordinate discussions with each direct report regarding goal setting, performance reviews, career development planning, and incentive/salary administration.

Location:

On-site –Richmond, VA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table


Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

Flexible and Remote Work Arrangements may be available

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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