Project & Service Coordinator

4 weeks ago


Green Bay, United States Ki Full time
we believe knowing our customers helps us serve them better. We listen. We observe. We understand that each customer has unique needs. So, we pride ourselves on helping our customers make smart furniture decisions by offering expert advice, design options and personalized solutions.Since 1941, we’ve positioned KI as the furniture company that best understands the furniture industry and is committed to providing customers with the smart solutions. By targeting specific markets with solutions for business furniture, university furniture, educational furniture, healthcare furniture and government furniture, we can quickly respond to our customers’ unique needs – including the choice to procure furniture according to what fits their ordering and fulfillment process. That’s why we say we offer far more than furniture. We’re Furnishing Knowledge.

KI has an opening for a Project & Service Coordinator in our Architectural Wall department at our corporate headquarters in Green Bay, WI.

This position is responsible for all project and service functions from quoting through installation of the product. Pre-sales activities include custom product specification, reading blue prints, updating our CRM tool (Salesforce.com), verifying drawings, updating change orders/CAD drawing revisions and working on construction timelines. Post-sales activities include managing schedules and contracts, coordinating projects with manufacturing and traffic, customer support for editing orders, shipment and installation coordination and follow-up on any quality issues.

The ideal candidate will have an associate's or bachelor's degree in a related field, or equivalent work experience. A minimum of 3-5 years of construction customer service or project management experience as well as strong communication and organizational skills are required.

This position pays $25/hour. Full benefits package offered.



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