Current jobs related to Technical Support Representative - Somerville - NavitsPartners

  • Technical Support Specialist

    4 weeks ago

    Somerville, Massachusetts, United States Mastech Digital Full time

    Job Summary:Mastech Digital is seeking a skilled Technical Support Specialist to provide technical assistance and training post-implementation. The ideal candidate will be responsible for resolving end-user issues via phone and online tickets, utilizing ITIL best practices.Key Responsibilities:Provide technical support and troubleshoot issues related to...

  • Technical Support Specialist

    4 weeks ago

    Somerville, United States Mastech Digital Full time

    Job Summary:Primary Workday support contact, providing technical assistance and training post-implementation. Resolve end-user issues via phone and online tickets, using ITIL best practices.Key Responsibilities:Handle Workday issues and train contractors.Provide technical support and troubleshoot issues.Respond to calls and tickets; escalate as...

  • Technical Support Specialist

    4 weeks ago

    Somerville, United States Mastech Digital Full time

    Job Summary:Primary Workday support contact, providing technical assistance and training post-implementation. Resolve end-user issues via phone and online tickets, using ITIL best practices.Key Responsibilities:Handle Workday issues and train contractors.Provide technical support and troubleshoot issues.Respond to calls and tickets; escalate as...

  • Technical Support Specialist

    2 weeks ago

    Somerville, Massachusetts, United States Formlabs Full time

    Job Title: Services EngineerWe are seeking a highly skilled Services Engineer to join our team at Formlabs. As a key member of our technical support team, you will play a critical role in ensuring the success of our SLA and SLS products.Key Responsibilities:Gain in-depth technical knowledge of the SLA/SLS product environment, including hardware, software,...

  • Technical Support Specialist

    2 weeks ago

    Somerville, Massachusetts, United States Formlabs Full time

    Services EngineerAt Formlabs, we're revolutionizing the world of 3D printing. As a Services Engineer, you'll play a critical role in ensuring our customers have the best possible experience with our products. You'll be the go-to expert for technical issues, working closely with our Engineering and Services teams to provide top-notch support.Key...

  • Technical Support Specialist

    2 weeks ago

    Somerville, Massachusetts, United States Formlabs Full time

    Services EngineerAt Formlabs, we're revolutionizing the world of 3D printing. As a Services Engineer, you'll play a critical role in ensuring our customers have the best possible experience with our products. You'll be the go-to expert for technical issues, working closely with our Engineering and Services teams to provide top-notch support.Key...

  • eRAD Technical Support Specialist

    2 weeks ago

    Somerville, Massachusetts, United States RadNet Full time

    Job OverviewRadNet is seeking a highly skilled and motivated Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing exceptional technical support to our customers, ensuring they receive the best possible experience with our eRAD software products.Key ResponsibilitiesTroubleshoot and resolve...

  • eRAD Technical Support Specialist

    1 week ago

    Somerville, Massachusetts, United States RadNet Full time

    About the Role:We are seeking a highly skilled Technical Support Engineer to join our team at RadNet. As a Technical Support Engineer, you will be responsible for troubleshooting and resolving customer technical inquiries related to eRAD software products.Key Responsibilities:Troubleshoot and resolve customer technical inquiries related to eRAD software...

  • eRAD Technical Support Specialist

    4 days ago

    Somerville, Massachusetts, United States RadNet Full time

    About the Role:We are seeking a skilled Technical Support Engineer to join our team at RadNet. As a Technical Support Engineer, you will be responsible for troubleshooting and resolving customer technical inquiries related to eRAD software products.Key Responsibilities:Troubleshoot and resolve customer technical inquiries related to eRAD software...

  • Technical Service Coordinator

    2 weeks ago

    Somerville, Massachusetts, United States Triumvirate Environmental Full time

    Job Title: Technical Service RepresentativeTriumvirate Environmental is seeking a highly motivated and detail-oriented Technical Service Representative to join our Technical Services team.Job Summary:The Technical Service Representative will be responsible for coordinating jobs with customers, preparing essential paperwork, creating and distributing...

  • Technical Services Liaison

    2 weeks ago

    Somerville, Massachusetts, United States Triumvirate Environmental Full time

    Job SummaryWe are seeking a highly skilled Technical Services Associate to join our team at Triumvirate Environmental. As a key member of our Field Services group, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesDevelop and maintain strong relationships with internal and external customersLead...

  • Technical Services Associate

    2 weeks ago

    Somerville, Massachusetts, United States Triumvirate Environmental Full time

    Job Title: Technical Services AssociateTriumvirate Environmental is seeking a highly organized and productive Technical Services Associate to join our Field Services Department. This role offers a lot of growth potential within our Technical Services Department and sets the employee up to be able to grow within the company.Key Responsibilities:Provide strong...

  • Technical Services Liaison

    2 weeks ago

    Somerville, Massachusetts, United States Triumvirate Environmental Full time

    Job SummaryWe are seeking a highly skilled Technical Services Associate to join our team at Triumvirate Environmental. This role will involve strong communication with internal and external customers, maintaining a professional attitude, and displaying leadership and teamwork among the Field Services group.Key ResponsibilitiesWork with Technical Services...

  • Technical Services Associate

    2 weeks ago

    Somerville, Massachusetts, United States Triumvirate Environmental Full time

    Job Title: Technical Services AssociateWe are seeking a highly motivated and detail-oriented Technical Services Associate to join our Field Services Department at Triumvirate Environmental. As a Technical Services Associate, you will play a critical role in supporting our team in delivering exceptional customer service and ensuring compliance with...

  • Technical Services Associate

    3 days ago

    Somerville, Massachusetts, United States Triumvirate Environmental Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Technical Services Associate to join our team at Triumvirate Environmental. As a Technical Services Associate, you will play a critical role in supporting our Technical Services Department and contributing to the success of our organization.Key ResponsibilitiesProvide exceptional customer...

  • Technical Services Associate

    1 week ago

    Somerville, United States Triumvirate Environmental Full time

    Technical Services Associate Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a Technical Services Associate for our Technical Services Department. This position offers a LOT of growthpotential within our Technical Services Department and sets the employee up to be able to grow withinthe company. The...

  • Technical Services Associate

    4 weeks ago

    Somerville, Massachusetts, United States Triumvirate Environmental Full time

    Job Title: Technical Services AssociateTriumvirate Environmental is seeking a highly skilled and motivated Technical Services Associate to join our team. As a Technical Services Associate, you will play a critical role in supporting our Technical Services Department and contributing to the success of our organization.Key Responsibilities:Provide exceptional...

  • Technical Services Associate

    2 weeks ago

    Somerville, Massachusetts, United States Triumvirate Environmental Full time

    Job Title: Technical Services AssociateWe are seeking a highly motivated and organized Technical Services Associate to join our Field Services Department at Triumvirate Environmental. This role offers a unique opportunity for growth and development within our Technical Services Department.Key Responsibilities:Provide exceptional customer service to internal...

  • Technical Services Associate

    2 weeks ago

    Somerville, United States Triumvirate Environmental Full time

    Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.Technical Services AssociateTriumvirate Environmental, one of the largest environmental services firms in North America, is seeking a Technical Services Associatefor our Technical Services Department. This position offers a LOT of...

  • Technical Services Associate

    2 weeks ago

    Somerville, Massachusetts, United States Triumvirate Environmental Full time

    Job Title: Technical Services AssociateTriumvirate Environmental is seeking a highly organized and productive Technical Services Associate to join our Technical Services Department. As a key member of our team, you will be responsible for providing exceptional customer service, supporting the daily tasks of the Technical Services Group, and collaborating...

Technical Support Representative

2 months ago

Somerville, United States NavitsPartners Full time

Technical Support Representative

Responsibilities:

  • Handle technical support inquiries from users via phone and email, maintaining professionalism.
  • Record and document user information and the nature of their issues.
  • Prioritize and manage support requests, escalating complex issues as necessary.
  • Document the support process, including all decisions and resolutions.
  • Utilize online resources for updates and troubleshooting assistance.

Must have knowledge and experience:

  • Proficiency with Dell and VMware technologies.
  • Incident response experience.
  • Background in cybersecurity.
  • Willingness to travel to client sites on short notice.