Patient Service Operator

1 month ago


Barnstable, United States Cape Cod Healthcare Full time
Purpose of Position :Provides outstanding customer service to all callers when assisting with patient’s needs during telephone encounters.

Description

: Advocates for the patient’s appointments, and healthcare needs Communicate unresolved issues to manager or designee to facilitate timely interventions Demonstrate excellent communication skills effectively and efficiently Maintains accurate records of all calls and corresponding details Efficiently field patient questions and concerns Process messages and report to the respective physicians and their teams, whenever necessary Attends and actively participates in team meetings Answers phones in accordance with department standards to achieve expected goals Communicates effectively and efficiently when in the call center assignment Other work related duties as assigned

Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects MACC’s commitment to CARES: compassion, accountability, respect, excellence and service

Qualifications

: Ability to read, write and communicate in English at the level of a high school graduate Ability to work independently in a fast paced environment Excellent telephone and communication skills Strong interpersonal, customer service and time management skills Experience with current office technology, proficient with computer office applications Minimum of one year experience in a clinical setting preferred
  • Patient Service Tech

    2 weeks ago


    Barnstable, United States Cape Cod Healthcare Full time

    Purpose of Position :To provide quality patient care through the collection of laboratory specimens in accordance with established policies and procedures. Description : Provides good customer service as the front-line support staff for the laboratory. Communicate professionally and confidentially with patients, clients and staff members. ...


  • Barnstable, United States Cape Cod Healthcare Full time

    PURPOSE OF POSITION: Provides leadership and oversight of Registration and Financial Counseling operations within Cape Cod Hospital or outpatient hospital licensed sites. Supports Director of Patient Access (“PAS”) to execute the strategic vision for system-wide PAS and Financial Clearance functions. Oversees performance of PAS functions performed by...

  • LPN - Novice Program

    1 month ago


    Barnstable, United States Maxim Healthcare Service Full time

    Maxim Healthcare Services is seeking a Novice Nurse –Licensed Practical/Vocational Nurse (< 12 months of experience) The Novice Nurse Training Program at Maxim Healthcare Services is designed to provide a unique training opportunity for new grad LPN/LVNs, and those with less than one year of experience. You'll partner with an experienced Maxim nurse who...


  • Barnstable, United States Maplewood Mayflower Place ALF LLC Full time

    Culinary Service DirectorWant to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary...

  • Travel Nurse

    2 weeks ago


    Barnstable, United States Coast Medical Service Full time

    Coast Medical Service is seeking an experienced Hospice Registered Nurse for an exciting Travel Nursing job in Hyannis, MA. Shift: 5x8 hr days Start Date: 07/29/2024 Duration: 13 weeks Pay: $2099.7 / Week Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for the...

  • Driving Operations

    3 weeks ago


    Barnstable, United States DeRisk Technologies Full time

    The Program’s goal is to complete the scope provided by our client company, using Special photographic equipment, depending on the project being worked on. The final product of the work is related to a 360 degree panoramic imagery. Qualifications, skills, and all relevant experience needed for this role can be found in the full description below. Within...

  • Driving Operations

    4 weeks ago


    Barnstable, United States DeRisk Technologies Full time

    Job DescriptionJob DescriptionThe Program’s goal is to complete the scope provided by our client company, using Special photographic equipment, depending on the project being worked on. The final product of the work is related to a 360 degree panoramic imagery.Within the Projects we aim to collect outdoor and indoor images of important major business hubs,...

  • Service Technician

    5 days ago


    Barnstable, United States AmeriGas Full time

    Requistion Number: 24270 When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premiere propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+...


  • Barnstable, United States Penske Motor Group Full time

    Position Summary: Take charge. Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for our customers – who will depend on you to achieve success. Penske will introduce you to our sales processes, leading-edge technology and...


  • Barnstable, United States Maplewood Senior Living LLC Full time

    Regional Director of Operations Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an...


  • Barnstable, United States U.S. Coast Guard Full time

    **Duties**: The purpose of the position is to operate one or more types of heavy equipment. Being a civilian working for the Coast Guard makes you a valuable team member. Typical duties include: - Safely operating engineering and construction equipment such as grader, backhoe, street sweeper, road magnet, etc. - Excavating, digging trenches and loading...


  • Barnstable, United States Symbotic Full time

    Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility. What we need Symbotic is seeking a Senior...

  • Guest Care Specialist

    4 weeks ago


    Barnstable, United States Mr. Tire Auto Service Centers Full time

    Job Description The Guest Care Specialist role is full time and is an hourly position based upon needs of the business. The Guest Care Specialist is a key holder for the store and serves as the manager on duty (MOD) in the absence of the Store Manager, or when demand requires it. The Guest Care Specialist is expected to provide a superior Guest Care...

  • Outpatient Therapist

    4 weeks ago


    Barnstable, United States Bay Cove Human Services Full time

    Outpatient Therapist - Fee for service Hyannis, Barnstable, MA 02601, USA Req #2294 Monday, March 4, 2024 Bay Cove Human Services' mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the...

  • Outpatient Therapist

    1 month ago


    Barnstable, United States Bay Cove Human Services Full time

    Outpatient Therapist - Fee for serviceHyannis, Barnstable, MA 02601, USA Req #2294Monday, March 4, 2024Bay Cove Human Services' mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with...


  • Barnstable, United States Hertz Full time

    Wage: $16.50/hr + monthly commission The Customer Service and Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. Qualifications: Strong oral and written...


  • West Barnstable, United States Maplewood Mayflower Place ALF LLC Full time

    Culinary Service Director Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary...

  • Driving Operations

    6 days ago


    Barnstable, MA, United States DeRisk Technologies Full time

    The Program’s goal is to complete the scope provided by our client company, using Special photographic equipment, depending on the project being worked on. The final product of the work is related to a 360 degree panoramic imagery. Qualifications, skills, and all relevant experience needed for this role can be found in the full description below. Within...


  • Barnstable, United States Baldwin Risk Partners Full time

    RogersGray, A Baldwin Risk Partner, is a place where smart, dedicated, ambitious, and motivated people come together to build something meaningful. We work hard, brainstorm often, and laugh a lot. If you want the opportunity to work in a supportive environment, challenge yourself and learn new skills, we want to talk to you.Position Summary:The Client...


  • Barnstable, United States Cape Cod Healthcare Full time

    PURPOSE OF POSITION: Provides leadership and oversees daily Financial Clearance operations within the Patient Access (“PAS”) department, including the employed physician group. Supports Director of Patient Access to execute the strategic vision for system-wide PAS and Financial Clearance functions. Confirms supervisors are consistently performing...