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Patient Access Representative I

4 months ago


Centralia, United States SSM Health Full time
JOB DESCRIPTION

It's more than a career, it's a calling.

IL-SSM Health Express Clinic Centralia

Worker Type:

Regular

Job Highlights:

Full-Time Patient Access Rep - Centrailia, IL Express Clinic

36 hours/week, 3 12-hour shifts per week, rotating weekends.


Primary Duties & Info PAR for Centralia Express Clinic. This role is essential to support our SO. IL region for Occupational Medicine, acute visits to offset unnecessary care in the ED, lab services and radiology. The office currently has 3 FTEs providers. Role expected to provide exceptional customer service both in-person and via phone, appropriate gathering of demographics and insurance information. SIL Express Clinics are open 7 days/week.

Job Summary:

Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures. Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules. Assists with coordination of activities related to insurance pre-certification/authorization. Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions. Performs clerical and reception duties associated with patient registration. Performs other duties as assigned.


EDUCATION

High School diploma/GED or 10 years of work experience


EXPERIENCE

No experience required

PHYSICAL REQUIREMENTS

Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. Frequent keyboard use/data entry. Occasional bending, stooping, kneeling, squatting, twisting and gripping. Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS 

None

Department:

Cent Conv Care OH

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

Benefits

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. 

Paid Parental Leave : we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).  Flexible Payment Options:  our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. Upfront Tuition Coverage:  we provide upfront tuition coverage through FlexPath Funded for eligible team members.  Save Job