Parts Specialist

6 months ago


El Reno, United States O'Reilly Auto Parts Full time

The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks.

ESSENTIAL JOB FUNCTIONS

Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.

Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.

Assist managers and/or installer service specialists in serving the professional customers as needed and directed.

Complete assigned company training relevant to position.

Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.

Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.

Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.

Address and resolve customer complaints in a friendly manner.

Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.

Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.

Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.

Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)

Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate.

All other duties as assigned.

SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES

Required:

Ability to quickly match alphanumeric sequences

Ability to provide outstanding, friendly and professional customer service

Must be able to multitask, handling customers on the phone and in the store at the same time

Desired:

Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service

ASE certification

Fluency in multiple languages (Spanish is highly desired)

O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. 

Total Compensation Package:

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions Starting Day One

Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)

Team Member Health/Wellbeing Programs

Tuition Educational Assistance Programs

Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations: Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.


  • Delivery Specialist

    4 weeks ago


    El Cerrito, California, United States O'Reilly Auto Parts Full time

    Job Title: Delivery SpecialistO'Reilly Auto Parts is seeking a reliable and skilled Delivery Specialist to join our team. As a Delivery Specialist, you will be responsible for delivering parts and products to professional customers in a safe and efficient manner.Key Responsibilities:Operate company vehicles to deliver parts and products to customersUse...


  • el segundo, United States Specialist Direct Full time

    About Specialist Direct Founded in 2015, Specialist Direct (SDI) is the number one, fastest growing organ transplant telehealth company in the US. Our award-winning, cloud-based diagnostic solutions have been instrumental in improving organ utilization and increasing organ placements. With a national network of top specialists, SDI delivers more accurate...


  • El Segundo, United States Specialist Direct Full time

    About Specialist Direct Founded in 2015, Specialist Direct (SDI) is the number one, fastest growing organ transplant telehealth company in the US. Our award-winning, cloud-based diagnostic solutions have been instrumental in improving organ utilization and increasing organ placements. With a national network of top specialists, SDI delivers more accurate...


  • El Segundo, United States Specialist Direct Full time

    About Specialist Direct Founded in 2015, Specialist Direct (SDI) is the number one, fastest growing organ transplant telehealth company in the US. Our award-winning, cloud-based diagnostic solutions have been instrumental in improving organ utilization and increasing organ placements. With a national network of top specialists, SDI delivers more accurate...


  • el segundo, United States Specialist Direct Full time

    About Specialist Direct Founded in 2015, Specialist Direct (SDI) is the number one, fastest growing organ transplant telehealth company in the US. Our award-winning, cloud-based diagnostic solutions have been instrumental in improving organ utilization and increasing organ placements. With a national network of top specialists, SDI delivers more accurate...

  • Delivery Specialist

    1 month ago


    El Monte, California, United States O'Reilly Auto Parts Full time

    Job SummaryO'Reilly Auto Parts is seeking a skilled Delivery Specialist to join our team. As a Delivery Specialist, you will be responsible for delivering parts and products to professional customers in a safe and efficient manner.Key ResponsibilitiesOperate company vehicles to deliver parts and products to customers in a safe and efficient manner.Ability to...


  • El Segundo, California, United States Rivian Full time

    About the Role:Rivian is seeking a skilled Parts Counter Specialist to join our team. As a key member of our service locations, you will be responsible for delivering exceptional customer experiences and ensuring seamless parts management.Key Responsibilities:Collaborate with internal partners to assist with service needs and coordinate with Regional Parts...


  • El Reno, Oklahoma, United States TRIAD MSO Full time

    Job OverviewWe are seeking a skilled Physician to join our team at Triad Complete Healthcare. As a Pain Management Specialist, you will be responsible for providing high-quality care to patients with chronic pain.Key ResponsibilitiesAssess patient health through interviews and physical examinationsDocument patient care services in medical recordsProvide...

  • Store Counter Sales

    2 months ago


    El Monte, United States Genuine Parts Company Full time

    We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Automotive Parts Specialist, you are looked at as the "face of the retail store" and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You don't need to be able to tear and motor down and...


  • El Cajon, California, United States Inland Full time

    The OpportunityAt Inland, we're seeking a skilled Parts Delivery Specialist to join our team. As a key member of our dealership's logistics team, you'll be responsible for delivering and picking up parts and equipment with precision and professionalism.Your ResponsibilitiesDeliver and pick up parts to customers, satellite stores, wholesale accounts, and...


  • Reno, Nevada, United States PetSmart Full time

    Pet Care Specialist at PetSmartWe're seeking a skilled Pet Care Specialist to join our team. As a key member of our retail team, you'll be responsible for:Welcome customers to the store and provide exceptional customer serviceFacilitate a smooth checkout process as a cashierEnsure the safety and well-being of all living pets in the storeHelp pet parents find...


  • El Cajon, California, United States Inland Full time

    Job OverviewAt Inland, we're seeking a highly motivated and organized Parts Logistics Specialist to join our team. This role is responsible for delivering and picking up parts and equipment for our dealership, ensuring timely and efficient service to our customers.Key ResponsibilitiesPick up and deliver parts to customers, satellite stores, wholesale...


  • El Reno, Oklahoma, United States Oklahoma Human Services Full time

    Job SummaryThis position is located in El Reno, Oklahoma, and is part of the Child Welfare Programs within Oklahoma Human Services. The Child Welfare Specialist will be responsible for investigating allegations of child abuse or neglect, protecting the safety of children, and providing services to help families overcome barriers that put their children at...


  • El Cajon, California, United States Precision Metal Products, Inc. Full time

    **Job Summary**At Precision Metal Products, Inc., we are seeking a highly motivated and detail-oriented individual to join our Forge Department as a Metal Parts Fabrication Specialist. This entry-level position offers a unique opportunity to develop skills in metal fabrication and contribute to the production of high-quality metal parts.**Key...


  • El Reno, Oklahoma, United States Spinnaker Cementing Solutions Full time

    Job SummaryWe are seeking a skilled Cementing Operations Specialist to join our team at Spinnaker Cementing Solutions. The successful candidate will be responsible for performing basic operations for Acidizing and Cementing related functions for designated Districts.Key Responsibilities:Assist in various aspects of Acidizing and Cementing operations,...

  • Logistics Coordinator

    3 weeks ago


    El Monte, California, United States Advance Auto Parts Full time

    Job SummaryAs a Warehouse and Delivery Specialist at Advance Auto Parts, you will be responsible for performing delivery and pick-up services to our customer base on an established delivery route. Your duties will also include receiving and checking incoming product, performing inventory control functions as directed by your manager, and assisting in...

  • Logistics Specialist

    3 weeks ago


    El Monte, California, United States Advance Auto Parts Full time

    Job Summary: As a Warehouse Delivery Driver at Advance Auto Parts, you will be responsible for performing delivery and pick-up services to our customer base on an established delivery route. You will also receive and check incoming product, perform inventory control functions as directed by your manager, and assist in maintaining a clean and orderly working...

  • Operations Specialist

    3 weeks ago


    Reno, Nevada, United States Everus Communications Full time

    Job SummaryWe are seeking a skilled Operations Specialist to join our team at Everus Communications. As an Operations Specialist, you will be responsible for a variety of tasks including operating and utilizing plasma cutters, roll cutters, and roll and cut groover while working with pipe.Key ResponsibilitiesUnload trucks and assist in placing items in their...


  • El Paso, Texas, United States LKQ Full time

    Job Summary:As an Inventory Control Specialist - Automotive Parts, you will play a critical role in evaluating and reviewing the company's overall inventory management. This includes evaluating inventory levels for all warehouses, determining proper product stocking, and communicating opportunities found within inventory.Key Responsibilities:Evaluate...


  • El Paso, Texas, United States LKQ Full time

    Job Summary:As an Inventory Management Specialist - Automotive Parts, you will be responsible for evaluating and reviewing the company's overall inventory management practices. This includes evaluating inventory levels for all warehouses, determining proper product stocking, and communicating opportunities for improvement.Key Responsibilities:Evaluate...