Patient Ambassador, Honickman Center

3 weeks ago

Philadelphia, United States Thomas Jefferson University Full time

Responsibilities

Serves as a navigator and registrar. Responisble for managing patient flow on each floor and in the building lobby. The Patient Ambassador is responsible for ensuring the prompt and courteous greeting of all patients, assisting patients with wayfinding, and ensuring their registration, check-in, and copay collection are complete.

Responsible for ensuring smooth and efficient patient flow of assigned floor and monitoring patient queues. Identify needs for service recovery and coordinate resolution.

Qualifications

High School Diploma or GED Required.

IDX certification preferred

Minimum of 3 years’ experience in a medical setting handling busy practice including typing, telephone contact, insurance and referrals, decision-making skills, interpersonal communication skills, organizational ability and data entry computer experience.

Conditions of Employment

Covid Vaccination is a requirement for employment at Jefferson for employees working at Jefferson’s clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.

Closing Statement

Jefferson includes Thomas Jefferson University and Jefferson Health, a dynamic university and health system with broad reach across the Delaware Valley. Jefferson is the second largest employer in Philadelphia and the largest health system in Philadelphia based on total licensed beds.

Jefferson’s mission, vision and values create an organization that attracts the best and the brightest students, faculty, staff, and healthcare professionals, as well as the most visionary leaders to drive exceptional results.

OUR MISSION: We improve lives. OUR VISION: Reimagining health, education and discovery to create unparalleled value OUR VALUES: Put People First, Be Bold & Think Differently and Do the Right Thing

As an employer, Jefferson maintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.

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