Creative Account Manager

Found in: Talent US C2 - 1 week ago

Dallas, United States Full Package Media Full time
We are seeking a Creative Account Manager to work with a small group of clients to grow their social media presence. In this role you will ensure the successful creation and delivery of creative assets (graphics, images, copy, video) for omni-channel campaigns. This will include content ideation, in the field videography, post scheduling, and general account management. 

About Full Package Media
Full Package Media is a real estate media production company located in Addison, TX. We are the premier provider of high quality photography, videography, 3D Tours, and more for realtors and businesses in the DFW Metroplex. We truly consider ourselves to be a part of our customers’ team as we work together to win more listings, sell more homes, and enhance our customers' brand. Since 2016 we have provided media for thousands of homes for some of the largest names in real estate including brokerages like Dave Perry Miller, Compass Realtors, The Associates, and Keller Williams. Our team is a high performing machine that is extremely focused on creating a flawless customer experience. 

 
Requirement/Qualifications
  • 1-2 years of account management experience 
  • Photography and/or videography experience preferred
  • Must be able to adapt to the brand of each customer to create consistent individualized branding
  • Must be coachable and willing to follow systems and processes
  • Have a great attitude - you are a good vibes only type of person
  • Have reliable transportation and live in the Dallas/Ft. Worth Metroplex
  • This position requires you to work at the FPM office in Addison and in the field at video shoots.

Duties and responsibilities
  • Build and manage relationships with clients, and develop an understanding of their unique brand, target market, and marketing objections
  • Build an in-depth knowledge of clients' brand to ensure a high level of autonomy on content reviews and act as a first reviewer for all media produced to align with client brand standards
  • Create content topics for short form video content working closely with the client to incorporate content surrounding their brand, community, team, and listings
  • Direct content video shoots with clients using positive encouragement and giving tasteful feedback to ensure content looks great and will be effective
  • Interface with external agencies to ensure media is delivered on time and passes our standards
  • Build a strong relationship with the client by becoming a trusted advisor
  • Work closely with the director of content strategy to ensure client success 
  • Track and report metrics internally and externally to clients
  • Take ownership of complex issues and find resolutions

If you feel like you're ready to apply, visit www.FullPackageMedia.com and click on the careers tab.

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