Manager

3 weeks ago

Manhattan Beach, United States Nothing Bundt Cakes - Manhattan Beach Full time
Benefits:
  • 401(k)
  • Employee discounts
  • Health insurance

The Nothing Bundt Cakes (NbC) Manager works alongside the General Manager and team members to create the highest-quality cakes, a warm, welcoming environment, and superior guest experience. The Manager shares in team leadership and collaborates with the GM in driving sales and profitability, executing day-to-day responsibilities and ensuring that all aspects of the bakery operation comply with NbC standards. This role serves as an important carrier of the NbC culture to reinforce core values and bring our brand to life for our team members and guests.
 
Accountabilities/Duties: 
  • Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment. 
  • Partners with the GM in leading all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management, and inventory control.  
  • Supports the GM in recruiting, selecting and training team members, directing daily work responsibilities, and providing performance feedback and coaching. 
  • Ensures NbC product, service, bakery environment, and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures.    
  • Assists the GM in executing operational and administrative responsibilities, which may include cake production plans, productivity goal setting, team scheduling, supply ordering, sales and labor reporting, basic accounting and expense control procedures, and payroll processing. 
  • Co-manages special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries. 
  • Co-facilitates the opening and closing of the bakery, including cash-drawer balancing and bank deposits. 
  • Contributes to marketing strategy execution in the local community by helping to coordinate and participating in special, brand-building events. 
  • Maintains hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate. 
 
Knowledge, Skills, and Abilities:
  • Demonstrates an unwavering guest focus and strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form. 
  • Has the ability to delegate tasks, communicate clear expectations, direct others’ work and manage performance.  
  • Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills.  
  • Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action.
  • Demonstrates strong learning agility, with a passion to grow and excel.   
 
Education, Certifications and Work Experience Requirements:
  • High school diploma or GED; post-secondary education is a plus. 
  • 1-3 years of guest-facing experience in a retail, restaurant or food service environment, preferably in a lead role with progressive managerial responsibilities.    
  • Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals. 
  • Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.   
 
Work Availability: 
Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.

Experience at McDonald's, Starbucks, Trader Joe's, Chick-Fil-A, and other fast food concepts is helpful.  This is a supervisory role.
 
 

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

 

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