Retail Store Manager

4 months ago


Newport News, United States 5.11 Tactical Full time

“We are innovators who make purpose-built technical apparel, footwear, and gear for life's most demanding missions.”

5.11 Tactical is the fastest-growing and most well-known brand of tactical apparel, gear and functional products in the world. We are now opening 5.11 retail stores nationwide to complete the total 360-degree experience our customers crave. Our teams work closely with First Responders, Special Forces operators, industrial professionals, tactical and fitness enthusiasts around the globe to design, develop and deliver unique apparel and gear that inspires readiness. 

In order to accomplish this mission, we have an exciting opportunity to manage and grow our 5.11 Tactical Retail Store in 12551 Jefferson Ave, Suite 239, Newport News, VA 23602 .We are seeking an exceptional, service-minded, retail Store Manager who will be responsible for delivering an exceptional 5.11 brand experience, building and maintaining customer relationships while leading the retail sales team and achieving store sales goals.

RESPONSIBILITIES:

FINANCIAL ACCOUNTABILITY

Establishes and oversees plans, budgets and variable cost for store; works with comparable sales to last year, sales to budget and future trends to maximize profitability Accurate recording of sales figures and performs cash operational functions.

DELIVER OVERALL BRAND EXPERIENCE

Directs and models 5.11’s Values, Mission and Service standards providing an elevated customer experience Works closely with 5.11 Tactical Merchandising team to coordinate merchandising updates, identify opportunities and develop long-term strategies Leads and delegates merchandise processing, replenishment and recovery of sales floor to brand standards Ensures team is trained in the appropriate fitting techniques and accurately executing fittings Ensures all alterations and embellishments are executed according to department specs Directs and models an efficient and satisfying cash-wrap experience Ensures housekeeping duties are completed to maintain a neat, clean and professional store experience. Establishes, monitors and follows up on sales goals, sales plans and sales budgets to optimize profit Executes reductions, price changes, and transfers Unloads delivery truck, receives, opens and unpacks merchandise and labels merchandise with security tags Follows and executes safety and security routines to prevent loss and guarantee employee and customer safety Has working knowledge and oversees use of all Company systems in store

BUILD CUSTOMER RELATIONSHIPS

Creates an environment that maintains a 100% focus on the customer Directs and models selling behaviors to build customer relationships and brand loyalty Models and supports use of store tools and systems to nurture customer relationships Develops and guides efforts to establish relationships with local public safety organizations Directs Uniform Services department to meet service level commitments

ACHIEVE RESULTS

Accountable for total store and individual sales goals Attracts, recruits, hires and trains high-caliber leadership team members and service specialists Assesses team’s performance and provides feedback using both informal and formal methods Ensures all team members are working together to create a positive environment and resolves issues Writes and flexes store labor schedule Manages store controllable expenses Protects the assets of the store through implementation of loss prevention practices

QUALIFICATIONS:

To perform the job successfully, an individual should have the following credentials:

Bachelor’s or Associate’s Degree and/or 3-5 years of retail experience – apparel preferred 2+ years of retail store management experience required Proven ability to provide a superior customer experience and drive customer loyalty Proven ability to assess talent and manage performance Proven business acumen with strategic and analytical skills Ability to effectively communicate with all levels of an organization Schedule flexibility to include evenings and weekends Proficiency in Microsoft Office programs (Excel, Word, and Outlook) While performing the duties of this job, the employee is regularly required to stand, lift, walk, and reach overhead Must occasionally lift and/or move up to 15 pounds Ability to use a POS system

Our Values:

At 5.11 we embrace a high energy culture built upon our valuesof Service, Unity, Impact and Tenacity.

Service  – At 5.11, we wear our passion for service on our sleeves: it is an honor to serve those who serve and people of all walks of life. With humility and great respect for our consumers and our roots, we take pride in our brand and engage with our communities. By championing the needs of our consumer, we fulfill the mission of a lifetime.

Unity  – We build together—as one, global 5.11 family. Our individual abilities and diverse perspectives strengthen outcomes. We collaborate, taking a holistic view and listening actively. By communicating with intention, care, and clarity, we empower each other to reach new heights.

Impact  – We have big ambitions, and they start and end with our consumer. With them in mind, we innovate for impact—we think big, think creatively and challenge norms. We foster curiosity and iterate, relentlessly pursuing solutions. For ultimate impact, we drive to disrupt for good.

Tenacity  – We are tenacious in our pursuits and accountable to each other. This builds trust and the confidence to rise to any challenge. We have the courage to take risks and, no matter the outcome, we flex and adapt, always having each other’s backs. We persist—determined to Always Be Ready.

5.11’s practice is to hire at 18 years of age and older only


  • Retail Store Manager

    4 weeks ago


    Newport News, Virginia, United States Burlington Full time

    Burlington Retail Front End Supervisor Job DescriptionAs a Retail Front End Supervisor at Burlington, you will be responsible for:Supervising all store functions and associates while in the role of Manager on DutyMaximizing sales results through training, developing, and coaching direct reportsPromoting safety for both customers and associates by adhering to...

  • Retail Store Manager

    2 weeks ago


    Newport News, Virginia, United States Burlington Full time

    Job Title: Retail Front End SupervisorBurlington is seeking a highly skilled and experienced Retail Front End Supervisor to join our team.Key Responsibilities:Supervise all store functions and associates while in the role of Manager on DutyMaximize sales results through training, developing, and coaching direct reportsPromote safety for both customers and...


  • Newport News, Virginia, United States SAS Retail Services Full time

    Enhance the Shopping ExperienceSAS Retail Services is seeking a Retail Reset Merchandiser to join our team. As a key member of our team, you will play a crucial role in maintaining the visual appeal of grocery stores within the Kroger family of brands. Your merchandising skills will be essential in resetting shelves, tagging products, building eye-catching...


  • Newport News, Virginia, United States T.J. Maxx Full time

    T.J. Maxx Retail Cleaning Associate Job DescriptionWe are seeking a highly motivated and detail-oriented Retail Cleaning Associate to join our team at T.J. Maxx. As a key member of our sales floor team, you will be responsible for maintaining the highest standards of cleanliness and organization throughout the store.Key Responsibilities:Maintain all...


  • Newport News, Virginia, United States T.J. Maxx Full time

    Job Summary: As a Cleaning Associate at T.J. Maxx, you will be responsible for maintaining the cleanliness and organization of the sales floor and store. This includes participating in the maintenance and cleanliness of the entire store, ensuring the store and parking lot are free of debris and clutter, and performing tasks such as vacuuming floors, washing...


  • Newport News, Virginia, United States SAS Retail Services Full time

    We're seeking a detail-oriented Retail Merchandising Team Lead to join our dynamic organization. As a key member of our team, you'll be responsible for ensuring optimal sales opportunities for our retail partners and product suppliers.Key Responsibilities:Manage product movement at retail stores, ensuring accurate displays and inventory levels.Collaborate...


  • Newport News, Virginia, United States Goodwill of Central & Coastal Virginia Full time

    Job SummaryGoodwill of Central and Coastal Virginia is seeking a highly motivated and experienced Retail Lead Associate to join our team. As a key member of our retail leadership team, you will be responsible for leading a Goodwill retail location, donation site, and in-store production facility. In the absence of the store manager and assistant store...


  • Newport News, Virginia, United States Goodwill of Central & Coastal Virginia Full time

    Job SummaryWe are seeking a highly motivated and experienced Retail Lead Associate to join our team at Goodwill of Central and Coastal Virginia. As a key member of our retail operations team, you will be responsible for leading a Goodwill retail location, donation site, and in-store production facility. In the absence of the store manager and assistant store...


  • Newport News, Virginia, United States Goodwill of Central & Coastal Virginia Full time

    Job SummaryWe are seeking a highly motivated and experienced Retail Lead Associate to join our team at Goodwill of Central and Coastal Virginia. As a key member of our retail leadership team, you will be responsible for leading a Goodwill retail location, donation site, and in-store production facility.Key ResponsibilitiesAssume leadership responsibilities...


  • Newport News, Virginia, United States Spencer Gifts - Spirit Halloween Full time

    Job Summary: We are seeking a highly motivated and experienced Assistant Store Manager to support the Store Manager in the operation of a Spirit Halloween store. The ideal candidate will have prior retail management experience and be able to work a flexible schedule.Key Responsibilities:Support the Store Manager in staffing, setup, merchandising, pack-up,...


  • Newport News, Virginia, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Store Team Member to join our team at Michaels Stores. As a Store Team Member, you will be responsible for maintaining a high standard of overall look and feel of the store, including maintaining store cleanliness and recovery standards to deliver our Brand Promises.Key ResponsibilitiesMaintain...


  • Newport, United States SAS Retail Services Full time

    Hey detail-oriented person! We handle product movement at retail. We display it, we move it, we track it; making sure stores and their product suppliers have the best opportunities for optimal sales. Is your retail career ready for a boost? Looking for the next step and a path to management? Then make sure you choose the right place to grow. We offer great...


  • Newport News, Virginia, United States Walgreens Full time

    Job DescriptionAs a Shift Lead at Walgreens, you will play a vital role in ensuring the smooth operation of our stores. You will be responsible for opening and closing the store in the absence of management, including starting up all necessary systems, handling cash, and preparing the store for the business day.Key ResponsibilitiesStore OperationsResponsible...

  • Grocery Store Manager

    1 month ago


    Newport News, Virginia, United States The GIANT Full time

    Job SummaryWe are seeking a highly skilled and experienced Grocery Store Manager to oversee the daily operations of our retail store. As a key member of our team, you will be responsible for ensuring that our store is well-stocked, visually appealing, and providing an exceptional shopping experience for our customers.Key ResponsibilitiesOversee the center...

  • Optical Store Manager

    2 weeks ago


    Newport News, Virginia, United States America's Best Full time

    Job Title: General Manager at America's Best Job Summary: As a General Manager at America's Best, you will be responsible for overseeing the daily operations of our stores, including personnel management and inventory control. You will provide a positive experience for customers from start to finish and keep associates happy. Responsibilities: * Achieve...


  • Newport News, United States Extra Space Storage Full time

    Accurate Pay Range: $15.50 - $16.50 + Monthly Incentive OpportunitiesAs an Assistant Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities.  Extra Space Storage is the largest self storage company in...


  • Newport News, Virginia, United States Savers Full time

    About SaversSavers is a leading international thrift retailer, dedicated to championing reuse and inspiring a future where second-hand is second nature.Our MissionWe supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners,...


  • Newport News, United States The Good Feet Store Full time

    Are you a career-minded, driven individual who has a desire to be a part of a team that is changing peoples lives? We are a dynamic company that is growing fast! At The Good Feet Store, we are dedicated to our mission of helping our community live a Sales Associate, Retail Sales, Retail, Associate, Sales, Restaurant


  • Newport News, United States Best Buy Full time

    As the Retail Experience Manager, you'll assume the leadership duties of an entire store to ensure employees are deployed efficiently and deliver excellent customer experiences. You'll drive localized customer and employee strategies throughout their home location. You'll also share trends impacting your micro-market (local surrounding stores) with the Hub...


  • Newport News, Virginia, United States SaversValue Village Full time

    Join the Savers/Value Village team and be part of a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. Our mission is to provide a unique shopping experience for our customers, while also supporting local communities through our nonprofit partnerships. As a Retail Warehouse & Production Associate, you will...