Operational Excellence Team Leader
2 days ago
About the Role
We are seeking a highly skilled and experienced Operational Excellence Team Leader to join our team at Brookshire Grocery Company. As a key member of our leadership team, you will be responsible for executing store operation standards and procedures to maintain quality of product, food safety, and inventory stock levels.
Job Responsibilities
- Collaborate with upper management to train and develop partners, schedule, plan, assign, and direct work.
- Support upper management in reviewing historical data regarding sales, ads, and promotions, and co-manage inventory using item management processes to ensure satisfactory in-stock levels.
- Indirectly responsible for maintaining and improving sales performance, cash flow, public relations, product quality, and work standards.
- Frequently required to open/close the store, ensuring it is presentable for customers, adequate staff is available, safety, responsiveness, and fiscal management of cash and monetary assets.
- Ensure quality control and food safety standards are maintained throughout multiple departments, and dated products are stocked and rotated properly.
- Maintain a clean, safe, and sanitary working and shopping environment by adhering to Company safety procedures.
- Implement initiatives and strategies for loss prevention and shrink reduction.
- Actively participate in and execute effective merchandising plans to increase sales through displays, store layouts, and category management promotions.
- Display exemplary customer service and act as a role model for partners, enforcing customer engagement standards by greeting customers, answering questions, and responding to complaints.
Requirements
- Intermediate knowledge of retail grocery store operations.
- Intermediate knowledge of WFM (Workforce Management).
- Basis understanding of cash register, Company checkout policies, and procedures.
- Basis knowledge and compliance of state laws regarding the sale of alcohol, tobacco, and lottery, as applicable.
- Basis knowledge of anti-money laundering and other government regulations relating to monetary transactions.
- Basis knowledge of on-site fuel station procedures, if applicable.
- Basis knowledge of SAP for reporting purposes.
- Able to lead and motivate others.
- Able to effectively communicate in written and verbal form.
- Able to remain professional and courteous with customers.
- Able to organize, prioritize, and manage time.
- Able to carry out short-term strategic objectives aligned with Company initiatives.
- Able to multi-task and work in a fast-paced environment.
- Able to evaluate partner performance and make corrections as needed.
- Able to maintain confidentiality regarding sensitive information.
- Able to learn new technology systems, methods, and processes.
- Able to perform basic Microsoft Office functions.
- Able to safely work with sharp objects such as knives, box cutters, etc.
- Able to operate manual or electric pallet jack.
- Able to work flexible schedules including nights, weekends, and holidays.
Education, Experience, and Qualifications
- Minimum 18 years of age required.
- High School diploma or GED and two or more years of related experience; or an equivalent combination of experience and/or higher education required.
- Health Insurance Portability and Accountability Act (HIPAA) certification required.
- Manager Food Safety certification required.
- AML certification required.
- TABC/LACT certification required where applicable.
- Fuel Operator C Training required where applicable.
Compensation
The estimated salary for this position is between $60,000 and $80,000 per year, depending on experience and qualifications.
Brookshire Grocery Company Benefits
- Comprehensive benefits package including medical, prescription drug, vision, dental, paid time off, stock ownership, 401(k) retirement plan, incentive plans, employee discounts, educational scholarships, and access to outdoor recreation area.
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