Service Advisor Heritage Volkswagen of Catonsville
2 weeks ago
Job Description
Heritage Volkswagen of Catonsville hiring a Service Advisor/ Service Writer for our busy automotive Service Department. Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs.
Experience Everything MileOne has to Offer:
Competitive compensation with unlimited earning potentialGreat opportunities for career advancementPositive, success-driven work environmentTraining and mentoring opportunitiesOur MileOne Employee Advantage:
MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers several exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.
includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program, and more.
Service Advisor Responsibilities:
Provide customer service to include vehicle service care and manufacturer’s warranty specificationsSchedule and manage service appointments and service estimatesAddress and resolve customer complaintsService Advisor Qualifications:
Prior experience in automotive service writing, preferredWorking knowledge of basic car functions, characteristics, and operationsAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manualsBasic MS Office knowledge; computer software, internet proficiency, and general mathematic skills-
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