Patient Access Representative

3 weeks ago


Chillicothe, United States Adena Health System Full time

Summary: Schedules appointments, registers patients, verifies insurance, and provides customer service.

Responsibilities:

Gather patient information (demographics, insurance, Verify insurance coverage and refer to financial assistance if needed. Process documents and obtain signatures. Schedule appointments based on doctor's orders, patient needs, and protocols. Provide instructions to patients for tests and procedures. Answer phones, direct calls, and assist patients. Collect payments and handle cash.

Qualifications:

High school diploma or GED. 1-2 years of experience in clerical, customer service, or healthcare. Ability to type 40 WPM. Strong communication and interpersonal skills. Team player with ability to multi-task and prioritize.

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