Ctct Customer Segment Consultant

3 weeks ago

Chillicothe, United States Caterpillar Full time

**Career Area**:
Marketing

**Your Work Shapes the World at Caterpillar Inc.**

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

**Your Work Shapes the World**

Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.

When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in - the roads, hospitals, homes, and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer’s needs. Join us.

**Job Summary**:
**What You Will Do/Key Accountabilities**:
Customer Segment Expertise
- Parents and CTCT have a shared understanding of the unique characteristics, and thus the unique value proposition, of that segment
- Parents and CTCT are able to make decisions on “% Focus” for that segment based on opportunity and strategic alignment
- CTCT Product Teams are building their roadmaps in support of the larger parent-prioritized % Focus
- CTCT Product Teams have a strategic framework to guide roadmaps that will be successful in the targeted segment
- CTCT Product Teams have a segment SME they can engage when building their roadmaps
- Parents have a Segment-specific GTM strategy that they can choose to leverage
- Continuous customer engagement, as well as current industry trends, competitive and market insights, inform segment strategies

Engaged and Representative Customer Access
- We have a customer segment cohort for the org to work with in all phases of learning
- We have a good understanding of what internal field experience we have in targeted segments
- Access to customers is not a deterrent for getting field feedback
- Customer partners in the cohort remain engaged because interactions are at an appropriate frequency Customer partners in the cohort remain engaged because they feel it is a mutually beneficial relationship

Competitive Landscape
- Parents and CTCT have a clear list of competitors within that segment
- In-depth competitive evaluations are being performed based on the priority within the segment
- Product Teams are building roadmaps based on segment strategies that improve our competitive position

Deliver Stakeholder Needs
- Communicate the segment vision and strategy to stakeholders, both internally and externally (tell the “Segment Story”)
- Product, GTM, analytics and New Technology strategies for the specific customer segments
- Guide the adoption of OKR alignment and use of a dashboard to track and measure success
- Keep stakeholders in the loop
- Deliver outcomes to the expected level of quality
- Help stakeholders articulate the problems that need to be solved

Serve the Organization
- Act as a servant leader and effect change through influence and inspiration
- Collaborate with Parents, Portfolio, Product Leads, Product Managers, Verification and Validation, Design and Technical Leads, to build consensus and resolve blockers
- Perform additional tasks as required from time to time.
- Constantly work to improve and develop both communication, leadership, and people skills

**Education Requirement**:

- A BS in Engineering or related field

**What Skills You Will Have**:
**Customer Focus**:

- Facilitates strategies that lead to the 'right' products and services that resolve customer segment needs.
- Fosters strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement.
- Advises others on creating customer focused environments in various scenarios.
- Anticipates customer needs, focusing efforts to proactively meet needs and exceed customer expectations.
- Communicates and models the criticality of customer focus as an organizational strategy.

**Creativity**:

- Maintains balance between innovation and pragmatism.
- Challenges accepted ways of operating.
- Monitors innovations in field and explores usefulness in own function.
- Encourages, solicits, and rewards imaginative ideas.
- Supports experimentation and accepts occasional setbacks or failures.
- Finds new ways to approach problems.

**Effective Communications**:

- Reviews others' writing or presentations and provides feedback and coaching.
- Adapts documents and presentations for

  • Strategy Consultant

    3 days ago

    Chillicothe, United States Caterpillar Full time

    **Career Area**: Sales **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and...

  • Strategy Consultant

    7 days ago

    Chillicothe, United States Caterpillar Full time

    **Career Area**: Sales **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and...

  • ERP Implementation Consultant

    2 weeks ago

    Chillicothe, United States Creative Financial Staffing Full time

    ERP Implementation Consultant Our client is an unique, industry-specific leader and they are seeking an experienced ERP Implementation Consultant to help implement Epicor from their current, custom software system ABOUT THE ORGANIZATION Cutting-edge technology and innovation drive the team forward Be apart of a collaborative, engaged team This opportunity is...

  • ERP Implementation Consultant

    1 week ago

    Chillicothe, United States Creative Financial Staffing Full time

    ERP Implementation Consultant Our client is an unique, industry-specific leader and they are seeking an experienced ERP Implementation Consultant to help implement Epicor from their current, custom software system on a long-term assignment ABOUT THE ORGANIZATION Cutting-edge technology and innovation drive the team forward Be a part of a collaborative,...

  • Retail Sales Associate

    2 weeks ago

    Chillicothe, United States Sunnyside Full time

    COMPANY OVERVIEWRecently named one of Entrepreneur magazine's Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading...

  • Travel Registered Nurse

    3 weeks ago

    Chillicothe, United States Sterling Medical Staffing Group Full time

    Job DescriptionJob DescriptionSterling Medical Staffing Group Needs Travel Registered Nurses in Progressive Care Unit (PCU) in Chillicothe, Ohio!  Contract: 13 weeks | Starts ASAPShift: 3x12s | Nights | Float | Every other weekend, holidays if neededPay Rate: Starts at $2,124.00 per week ($59/hr). Tax-free stipend TBD*This position is open to travelers over...

  • Travel Registered Nurse

    2 weeks ago

    Chillicothe, United States Sterling Medical Staffing Group Full time

    Job DescriptionSterling Medical Staffing Group Needs Travel Registered Nurses in Progressive Care Unit (PCU) in Chillicothe, Ohio! Contract: 13 weeks | Starts ASAPShift: 3x12s | Nights | Float | Every other weekend, holidays if neededPay Rate: Starts at $2,124.00 per week ($59/hr). Tax-free stipend TBDThis position is open to travelers over 60 miles from...

  • Production Unit Manager Evening Shift

    1 month ago

    Chillicothe, United States PACCAR Full time

    Company Information PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of...

  • Production Unit Manager Evening Shift

    3 days ago

    Chillicothe, United States PACCAR Full time

    Company Information PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of...

  • Liaison Engineering Supervisor Evening Shift

    1 month ago

    Chillicothe, United States PACCAR Full time

    Company Information PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of...

  • Travel Nurse RN

    2 weeks ago

    Chillicothe, United States Medical Solutions Full time

    Medical Solutions is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Peoria, Illinois. & Requirements Specialty: ICU - Intensive Care Unit Discipline: RN Duration: 13 weeks 36 hours per week Shift: 12 hours, nights Employment Type: Travel Were seeking talented healthcare professionals whose adventure game is as strong as...

  • Travel Nurse RN

    2 weeks ago

    Chillicothe, United States Medical Solutions Full time

    Medical Solutions is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Chillicothe, Ohio.Job Description & RequirementsSpecialty: PCU - Progressive Care UnitDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: Travel We’re seeking talented healthcare professionals whose...

  • Travel Nurse RN

    2 weeks ago

    Chillicothe, United States Medical Solutions Full time

    Medical Solutions is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Chillicothe, Ohio.Job Description & RequirementsSpecialty: PCU - Progressive Care UnitDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, daysEmployment Type: Travel We’re seeking talented healthcare professionals whose...

  • Travel Nurse RN

    2 weeks ago

    Chillicothe, United States Medical Solutions Full time

    Medical Solutions is seeking a travel nurse RN Med Surg for a travel nursing job in Chillicothe, Ohio.Job Description & RequirementsSpecialty: Med SurgDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, daysEmployment Type: Travel We’re seeking talented healthcare professionals whose adventure game is as strong as ...

  • Travel Nurse RN

    2 weeks ago

    Chillicothe, United States Medical Solutions Full time

    Medical Solutions is seeking a travel nurse RN CVOR for a travel nursing job in Chillicothe, Ohio.Job Description & RequirementsSpecialty: CVORDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, daysEmployment Type: Travel We’re seeking talented healthcare professionals whose adventure game is as strong as their...

  • Travel Nurse RN

    2 weeks ago

    Chillicothe, United States Medical Solutions Full time

    Medical Solutions is seeking a travel nurse RN CVICU for a travel nursing job in Chillicothe, Ohio.Job Description & RequirementsSpecialty: CVICUDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: Travel We’re seeking talented healthcare professionals whose adventure game is as strong as their...

  • Travel Nurse RN

    2 weeks ago

    Chillicothe, United States Medical Solutions Full time

    Medical Solutions is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Chillicothe, Ohio.Job Description & RequirementsSpecialty: PCU - Progressive Care UnitDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: Travel We’re seeking talented healthcare professionals whose...

  • Travel Nurse RN

    2 weeks ago

    Chillicothe, United States Medical Solutions Full time

    Medical Solutions is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Chillicothe, Ohio.Job Description & RequirementsSpecialty: PCU - Progressive Care UnitDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: Travel We’re seeking talented healthcare professionals whose...

  • Travel Nurse RN

    2 weeks ago

    Chillicothe, United States Medical Solutions Full time

    Medical Solutions is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Chillicothe, Ohio.Job Description & RequirementsSpecialty: PCU - Progressive Care UnitDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: Travel We’re seeking talented healthcare professionals whose...

  • Travel Nurse RN

    2 weeks ago

    Chillicothe, United States Medical Solutions Full time

    Medical Solutions is seeking a travel nurse RN Med Surg for a travel nursing job in Chillicothe, Ohio.Job Description & RequirementsSpecialty: Med SurgDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: Travel We’re seeking talented healthcare professionals whose adventure game is as strong as ...