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Project Support Associate
2 months ago
SUMMARY
The Project Support Associate will have a vital role that is strategically aligned to support the field personnel with the pre, during, and post outage implementation. This role will also conduct forecast and demand reviews for upcoming outages, manage inventory audits for technology, and ensure the building is equipped with office supplies.
ESSENTIAL DUTIES & RESPONSIBILITIES
Participate in pre-outage planning and implementation meetings as required. Maintain an ongoing forecast of outages, devices, and shipments pertinent to this role. Assemble and ship outage materials consisting of but not limited to printed job books, technology boxes/cases, digital documentation packages, and other materials required to support the field personnel. Construct, manage, and store the physical drawing books as required for outages. Create, export, and upload digital packages from the various systems of record to the hard drives. Track, receive, and process technological devices and documentation from outages. Confirm device is in working order, extract any data and store in system(s) of record, and re-inventory the device for future shipments. Scan documentation and store it in system(s) of record. Follow the document control, archival, and retention processes per department and corporate standards. Support branding and document control awareness. Establish min/max inventory levels for office supplies and adhere to the levels. Utilize technology to enhance work efforts and prepare reports that represent data obtained through various platforms. Continually streamline interdepartmental project planning and forecasting for outages. Participate and facilitate department and project initiatives. Actively support the continuous improvement of processes and procedures. Assist with the onboarding of new hire field personnel in correlation with this role. Facilitate document controls training and awareness. Participate in training courses and programs as they relate to overall business and personal development, as well as product related developments. Overnight travel (less than 10%) by land and/or air. Perform other such duties as may be required.OTHER DUTIES AND RESPONSIBILITIES
Comply with all safety policies, practices and procedures reporting all unsafe activities to Management and/or Human Resources. Participate in proactive team efforts to achieve departmental and company goals. Contribute to building a positive team spirit. Communicate effectively with subordinates and management at all levels. Protect confidential information by not communicating, disclosing to, or using for benefit of third parties. Comply with all company policies and procedures. Engage in conflict resolution, on an as needed basis. Maintain the highest degree of honesty, integrity, and professionalism at all times.KNOWLEDGE, SKILLS & EDUCATION
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:Working to achieve Bachelor’s Degree from an accredited institution. Sophomore or Junior year is preferred. Language Skills:Ability to read, analyze, and interpret general business metrics and procedural documentation. Ability to effectively present information and respond to questions from groups of managers, clients, customers, suppliers, and the general public. Mathematical Skills:Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Computer Skills: Knowledge of database, project management, spreadsheet, word processing software, and electronic mail. Proficiency in Microsoft Office (Word, Excel, Visio, Power Point, One Note, Outlook) Software and Document Management Software.PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, bend, talk and hear. The employee must frequently lift and/or move up to 40 pounds and occasionally lift and/or move up to 60 pounds. The employee is occasionally exposed to toxic or caustic chemicals. The employee’s working environment may be loud. The employee may be required to adhere to Mitsubishi Power and the customer’s safety procedures including but not limited to, the use of personal protection equipment (hardhat, safety glasses, goggles, hearing and fall protection).
