Lead Analytics Consultant

6 days ago

Charlotte, United States WELLS FARGO BANK Full time
Why Wells Fargo:

This is where your true career begins. We ranked #2 on the 2023 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace "to grow your career" in the U.S. At Wells Fargo, we support employees' career aspirations and growth. We're proud of our employee-welfare-centered business approach and our commitment to diversity, equity, and inclusion in the workplace.

We offer competitive salaries and one of the richest benefits packages in the industry. Our Total Rewards program focuses on wellness, work-life balance and the financial health of our employees. Our customers invest with us, we invest in you. Apply today.

About this role:

Wells Fargo is seeking a Lead Analytics Consultant in the Customer Excellence Data and Analytics (CEDA) group supporting the Remediation Analytics Team.

Primary responsibilities for this role include utilizing database knowledge and business process to perform advanced data analysis to accurately identify populations of customers that require remediation and to calculate the refund, account adjustment or other resolution.

In this role, you will:
  • Explore, evaluate, design, test and validate high level regulatory remediation's strategies, quality and data.
  • Provides up-front data discovery and analytics supporting Remediation Analytics, as well as defining and implementing data strategies for new remediation's.
  • Advise line of business, and more experienced leadership on business strategies based on research of performance metrics, trends in population distributions.
  • Creates and Contributes to the development of analytic strategies to address multiple impact scenarios, working independently to resolve data across complicated data sources.
  • Provide end-to-end ownership of analysis efforts including requirements development, code development, documentation, and validation.
  • Mentor or manage less experienced staff, interns, and external contractors.
  • Collaborate and consult with peers, colleagues, and more experienced managers to resolve issues and achieve goals.
Required Qualifications:
  • 5+ years of Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
  • 3+ years of experience with SQL or SAS experience


Desired Qualifications:
  • 2 + years of text analytics experience
  • 1+ years of MS SQL server experience
  • Experience in gathering, analyzing and interpreting large timeseries datasets (1MM+ records)
  • Strong analytical skills with high attention to detail and accuracy
  • Strong communication skills and ability to articulate complex material to a diverse audience
  • Advanced problem solving and technical troubleshooting capabilities
  • Extensive knowledge and understanding of research and analysis
  • Ability to grasp complex business issues quickly, recommend solutions, and drive for resolutions
  • Ability to quickly learn business operations and processes
  • Ability to translate business needs into complex analysis designs and recommendations
  • Experience coordinating multiple tasks within aggressive time frames
  • Ability to be flexible and adjust plans quickly to meet changing business needs
  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
  • Ability to interact with integrity and a high level of professionalism with all levels of team members and management
  • Excellent verbal, written, and interpersonal communication skills
  • Bachelor's degree or higher in a quantitative field such as applied math, statistics, engineering, physics, accounting, finance, economics, econometrics, computer sciences, or business/social and behavioral sciences with a quantitative emphasis and 4+ years of experience in one or a combination of the following: reporting, analytics, or modeling
Job Expectations:
  • Ability to travel up to 10% of the time, if needed.
  • Ability to work additional hours as needed.
  • This position is not eligible for Visa sponsorship.
Posting End Date:
16 Sep 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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