Intake Associate LOMG- Mokena

1 month ago


Mokena, United States Edward-Elmhurst Health Full time

This position works under minimal supervision, provides initial response to callers within Linden Oaks Medical Group. Conducts initial assessment of callers and schedules behavioral health medication management, counseling, and group therapy appointments. Responds to and triages crisis calls. Registers, reviews and corrects patient registration information in the computer system. Verifies insurance coverage and eligibility on all accounts as well as Blue Cross HMOI members. Gathers necessary proof of insurance coverage, works closely with other departments regarding the certification process and exchanges and/or relays patient insurance information. Meets with all uninsured patients to discuss options and obtain payment when necessary.

Required Education, Skills and/or Experience:

A significant level of communication skills Some analytical ability

Preferred Education, Skills and/or Experience:

A minimum of one year of previous Business Office/Clinic experience Previous insurance and managed care experience

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