Medical Equipment Setup, CSR

4 months ago


Beverly Hills, United States Lincare Holdings Inc. Full time

This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call mdINR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center.

Job Responsibilities:

Performs CPAP/RAD setups in a timely and professional manner May also perform setup of oxygen equipment and other DME This includes completion of all required documentation, instructs patient on the safe and proper use of equipment Cleans rental equipment when returned to the center, in accordance with policies and procedures Maintain cleanliness and organization of warehouse/storage area Monitors CPAP/RAD Compliance report and follows up with non-compliant patientsReceives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patientMonitors mdINR Compliance report and follows up with non-compliant patientsManage the center's oximetry processFollows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency PlanningRepresents the company through professional personal appearance, patient care activitiesMay serve as a backup to other employees for vacation, illness, or other periods of absenteeismWill also split position as a customer service representative which will include but not limited to job description.Helping patient with walk ins, answering phones, working ques and orders for all products. #DD
Must have good interpersonal, verbal, and written communication skills Must be computer-literate Must be able to read and interpret instructions and effectively communicate them to patients

Education and Experience:

Must have a high school diploma or equivalentValid driver's license Completion of company's Equipment Certification Program

Physical Demands:

The employee must occasionally lift and/or move up to 25 pounds.


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