Medical Call Center

3 weeks ago


Beverly Hills, United States RemX Full time

We are seeking a Call Center Rep to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

  • Hours: 8a-5p Mon-Fri
  • Pay: $17-$18/hr.
  • 100% Onsite
Responsibilities:
  • Handle customer inquiries and complaints
  • Provide information for healthcare gaps (gap care / preventative care)
  • Make outbound calls reminding members to come in for flu shots, pap smears, mammograms, etc.
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving services
?

Qualifications:
  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills


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