Patient Service Coordinator

5 months ago


Maple Grove, United States Children's Minnesota Full time
About Children’s Minnesota

Children’s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children’s Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children’s Minnesota is regularly ranked by U.S. News & World Report as a top children’s hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org.

Children’s Minnesota is proud to be recognized by Modern Healthcare as one of 2023’s Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry.

Department Overview

At Children’s Minnesota, we’re focused on a vision to become every family’s essential partner in raising healthier children. We strive each day to create a work environment where professionals can come to bring this vision to life. In addition to hospitals in both Minneapolis and St. Paul, Children’s has pediatric, specialty and rehab clinics throughout the metro area. Our Clinics not only offer a small office atmosphere; they also provide you the opportunity to become a valued member of a larger prominent Healthcare system. 



Position Summary

The patient services coordinator (PSC) is a pivotal front-line individual who provides exemplary customer service to families, staff and providers, both in-person and by phone. They promote a positive patient and family experience by answering questions, warmly, promptly and correctly. They are responsible for efficient and orderly registration and check-in of patients. Obtains accurate and complete patient demographic, financial information and required consents. The PSC supports patient care in the clinics and provides overall administrative support to their clinical area. The individual is also the clinics technology resource.

License/Certification/Registration required? No

Education:
*High school diploma or equivalent required
*Post secondary education preferred

Experience:
*One year of customer service experience required
*One year of medical office setting experience preferred
*Knowledge of medical insurance preferred

Knowledge/Skills/Abilities:
*Exceptional customer service skills
*Strong computer skills such as Microsoft word, excel or hospital technology systems
*Communicate and interact in respectful and professional manner
*Contribute to positive clinic team work environment
*Ability to perform front desk clinic functions
*HIPAA knowledge and ability to handle confidential information
*Demonstrate prompt and reliable attendance
*Apply logical thinking to problem solve
*Ability to multi-task in a fast-paced work environment

Physical Demands

Please click here to view the Physical Demands

The posted pay range represents rates for a grouping of multiple jobs within a salary grade. We carefully consider a wide range of factors including but not limited to market indicators for the specific role, the skills, education, training, credentials and experience of the candidate, and organizational needs. Base pay is just one piece of the total rewards program offered by Children’s Minnesota.



  • Maple Grove, Minnesota, United States Children's Minnesota Full time

    About Children's MinnesotaChildren's Minnesota is a leading pediatric health system in the United States, dedicated to providing exceptional care to children from birth through young adulthood. As a not-for-profit organization, we prioritize the well-being of our patients and families, and strive to create a work environment that supports our professionals...

  • Patient Advocate

    3 weeks ago


    Maple Grove, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be Onsite in Maple Grove, MN The Full Time schedule for this role will be Monday- Friday 8:00am- 4:30pm.Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical...

  • Patient Advocate

    3 weeks ago


    Maple Grove, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be Onsite in Maple Grove, MN The Full Time schedule for this role will be Monday- Friday 8:00am- 4:30pm.Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical...


  • Maple Grove, United States Children's Hospital Association Full time

    Description: About Children's Minnesota Children's Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children's Minnesota is one system serving kids...

  • RN Care Coordinator

    1 week ago


    Maple Grove, Minnesota, United States UMPhysicians Full time

    Key Responsibilities:As an RN Care Coordinator at UMPhysicians, you will play a vital role in delivering high-quality patient care. Your primary responsibility will be to coordinate care across the healthcare continuum, ensuring seamless transitions between care settings, providers, and services.Key Accountabilities: Coordinate care for designated...


  • Maple Grove, United States League of Minnesota Cities Full time

    The Maple Grove Parks & Recreation Department is seeking a Food Service Coordinator for the Maple Grove Community Center. As the Food Service Coordinator, you will get to organize and interact with guest, plan menus and budget, and coordinate setting Food Service, Coordinator, Service, Retail, Food


  • China Grove, United States Novant Health Full time

    Come join a remarkable team where quality care meets quality service, in every dimension, every time. #Join. Team. Aubergine #Novant. Health. Let Novant Health be the destination for your professional growth. At Novant Health, one of our core values Patient Services, Coordinator, Patient, Healthcare, Team Member, Health


  • Maple Grove, Minnesota, United States Thrifty White Full time

    About Thrifty White PharmacyThrifty White Pharmacy is a 100% employee-owned mid-sized pharmacy chain committed to serving small towns and cities in the rural Midwest. Our patient-focused approach emphasizes technology-enabled healthcare services to improve patient outcomes, reduce healthcare costs, and enhance overall well-being.Job SummaryWe are seeking a...


  • Maple Grove, Minnesota, United States Thrifty White Full time

    About Thrifty White PharmacyThrifty White Pharmacy is a 100% employee-owned mid-sized pharmacy chain committed to serving small towns and cities in the rural Midwest. Our patient-focused approach enables us to provide innovative healthcare services, improving patient outcomes and reducing the total cost of care.Job SummaryWe are seeking a skilled Pharmacist...


  • Maple Grove, Minnesota, United States Thrifty White Full time

    Thrifty White Pharmacy is a 100% employee-owned mid-sized pharmacy chain committed to small towns and cities in the rural Midwest. We're a patient-focused, technology-enabled healthcare services company that utilizes patient engagement to improve outcomes, reduce the total cost of care, and help patients live longer, healthier, and happier lives. If you're...


  • Maple Grove, Minnesota, United States Thrifty White Full time

    About Thrifty White PharmacyThrifty White Pharmacy is a 100% employee-owned mid-sized pharmacy chain committed to serving small towns and cities in the rural Midwest. Our patient-focused approach emphasizes technology-enabled healthcare services to improve outcomes, reduce costs, and enhance patient well-being.Job SummaryWe are seeking a skilled Pharmacist...

  • Visit Facilitator

    3 weeks ago


    Maple Grove, Minnesota, United States University of Minnesota Physicians Full time

    Job SummaryThe Visit Facilitator is a vital member of our healthcare team, responsible for ensuring a seamless and efficient patient experience. This role requires a high level of organization, attention to detail, and excellent communication skills.Key ResponsibilitiesPrepare Patient Rooms: Ensure examination and procedure areas are clean, stocked, and...


  • Maple Bluff, Wisconsin, United States Medix Full time

    Job OpportunityWe are seeking a part-time Patient Access Representative to work on-site at our facility. The ideal candidate will have excellent customer service skills and be able to work independently with minimal supervision.Key Responsibilities:Provide exceptional patient service and support to patients and familiesManage patient flow and coordinate...


  • Maple Grove, United States Twin Cities Orthopedics Full time

    The Patient Services Representative will professionally and courteously greet all patients that make contact with the clinic. This is a full-time position working variable daytime hours M-F out of our Maple Grove, Plymouth, and Robbinsdale locations. Patient Services, Orthopedic, Representative, Patient, Health, Healthcare

  • Visit Facilitator

    2 months ago


    Maple Grove, Minnesota, United States University of Minnesota Physicians Full time

    Job SummaryThe Visit Facilitator is a vital member of our team at University of Minnesota Physicians, responsible for ensuring a seamless and efficient experience for our patients. This role requires a high level of organization, attention to detail, and excellent communication skills.Key ResponsibilitiesPrepare Examination and Procedure Areas: Ensure that...


  • Elk Grove, California, United States Sutter Health Full time

    Key ResponsibilitiesServes as the primary point of contact for patients entering the medical facility, providing exceptional customer service and ensuring a positive experience.Greets and checks-in patients, verifies information, schedules appointments, and updates patient records.Collaborates with healthcare teams to provide seamless care and support to...


  • Maple Grove, Minnesota, United States University of Minnesota Physicians Full time

    Why Choose University of Minnesota Physicians?Our organization is dedicated to advancing medicine through innovative care and research. As a leading healthcare provider, we offer a dynamic work environment that fosters collaboration and excellence.About the Role:This RN Care Coordinator position plays a vital role in ensuring seamless care transitions for...


  • Maple Grove, United States Twin Cities Orthopedics Full time

    The Patient Services Representative is responsible for patient registration and check-in as well as patient phone calls. This is a full-time position working M-F out of our Maple Grove clinic. ogi | Obstetrics, Gynecology & Infertility is an operatin Patient Services, Representative, Obstetrics, Gynecology, Patient, Health, Healthcare


  • Maple Grove, United States Twin Cities Orthopedics Full time

    The Patient Services Representative is responsible for patient registration and check-in as well as patient phone calls. This is a part-time (0.8 FTE) position working 4 days per week out of our Maple Grove and Edina locations. ogi | Obstetrics, Gyne Patient Services, Representative, Obstetrics, Gynecology, Patient, Health, Healthcare


  • Locust Grove, United States Select Medical Full time

    Key ResponsibilitiesWe are seeking a skilled Patient Service Specialist to join our team at Select Medical. As a key member of our healthcare team, you will be responsible for:Greeting and registering patients in a professional and courteous mannerProviding information about what to expect during their visit and their next appointmentScheduling patient...