Patient Service Coordinator

1 week ago


Maple Grove, Minnesota, United States Children's Minnesota Full time
About Children's Minnesota

Children's Minnesota is a leading pediatric health system in the United States, dedicated to providing exceptional care to children from birth through young adulthood. As a not-for-profit organization, we prioritize the well-being of our patients and families, and strive to create a work environment that supports our professionals in delivering high-quality care.

Department Overview

At Children's Minnesota, we're committed to becoming every family's essential partner in raising healthier children. Our clinics offer a unique blend of small office atmosphere and access to a larger, prominent healthcare system. We're seeking a skilled Patient Service Coordinator to join our team and provide exceptional customer service to families, staff, and providers.

Position Summary

The Patient Service Coordinator is a vital front-line role that promotes a positive patient and family experience. Responsibilities include efficient and orderly registration and check-in of patients, obtaining accurate and complete patient demographic and financial information, and supporting patient care in the clinics. The ideal candidate will possess exceptional customer service skills, strong computer skills, and the ability to work effectively in a fast-paced environment.

Requirements:
* High school diploma or equivalent required
* Post-secondary education preferred
* One year of customer service experience required
* One year of medical office setting experience preferred
* Knowledge of medical insurance preferred

Knowledge/Skills/Abilities:
* Exceptional customer service skills
* Strong computer skills, including Microsoft Word and Excel
* Ability to communicate and interact in a respectful and professional manner
* Ability to contribute to a positive clinic team work environment
* Ability to perform front desk clinic functions
* HIPAA knowledge and ability to handle confidential information
* Ability to demonstrate prompt and reliable attendance
* Ability to apply logical thinking to problem solve
* Ability to multi-task in a fast-paced work environment
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