![TEKsystems](https://media.trabajo.org/img/noimg.jpg)
IT Help Desk Technician
4 weeks ago
Description:
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. - Design, install, and configure hardware, software, and network components for user desktops. - Perform troubleshooting to diagnose and resolve technical issues. - Maintain and update technical documentation and service logs. - Assist with administrative tasks including inventory management, procurement of IT supplies, and maintaining user accounts. - Implement and manage security measures for end-user computing environments. - Collaborate with team members and other departments to ensure seamless service delivery. - Conduct training for end users on new technologies and software. - Stay current with industry developments and emerging technologies to provide effective solutions and support
Skills:
Help desk support, Troubleshooting, Help desk, Service desk, hardware troubleshooting, hardware support, network support, end user support, lan support, pc support, Desktop, Servicenow, Technical support, Hardware, Customer service, hardware installation, hardware/software, hardware repair
Top Skills Details:
Help desk support,Troubleshooting,Help desk,Service desk,hardware troubleshooting,hardware support,network support,end user support,lan support,pc support,Desktop,Servicenow,Technical support,Hardware
Additional Skills & Qualifications:
Bachelor’s degree in Information Technology, Computer Science, or a related field preferred. - 2-3 years of experience in a technical support role, providing end-user services. - Proficiency in the installation, configuration, and troubleshooting of desktop operating systems, software applications, and hardware components. - Familiarity with network configurations and security protocols. - Strong problem-solving skills and attention to detail. - Excellent interpersonal and communication skills. - Ability to work independently and manage multiple tasks simultaneously. - Relevant certifications (, CompTIA A+, Network+, Microsoft Certified Professional) are a plus.
Experience Level:
Entry Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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