Front Desk Agent-1
4 days ago
Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank. Responsible to maintain the security of cash, credit card transactions, and guest information. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue. Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales. Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes. Comply with federal, state and local laws regarding health, safety, and alcohol services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent required. One year of previous hotel experience, or retail customer service preferred. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English; other languages beneficial. Professional verbal and written communication skills. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred. Problem solving, reasoning, motivating, organizational and training abilities preferred. Experience with Microsoft Office and Opera systems preferred. Will be required to obtain a ServSafe certification. May be required to obtain a TIPS certification. Valid driver's license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 50 pounds. Frequently handling objects and equipment. Standing for extended periods of time. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement
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Westerville, United States Concord Hospitality Enterprises Company Full timeJoin Our Team and Be the Heartbeat of Hospitality! Are you fueled by the desire to create unforgettable experiences for others? Do you thrive in dynamic environments where every interaction is an opportunity to make someone's day? If so, we've got th Hotel, Front Desk, Agent, Hospitality, Guest Experience
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Hotel Front Desk Agent
1 month ago
Westerville, Ohio, United States Renaissance Columbus Westerville-Polaris Hotel Full timeJoin Our Team and Be the Heartbeat of HospitalityAre you fueled by the desire to create unforgettable experiences for others? Do you thrive in dynamic environments where every interaction is an opportunity to make someone's day? If so, we've got the perfect opportunity for youPosition: Front Desk SuperstarStarting Pay: $16.00 per hourWhy Us? At Renaissance...
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Hotel Front Desk Agent
2 weeks ago
Westerville, United States Concord Hospitality Full timeDescription Join Our Team and Be the Heartbeat of Hospitality! Are you fueled by the desire to create unforgettable experiences for others? Do you thrive in dynamic environments where every interaction is an opportunity to make someone's day? If so, we've got the perfect opportunity for you! Position: Front Desk SuperstarStarting Pay: $16.00 per hourWhy Us?...
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Front Desk Receptionist
2 weeks ago
Westerville, United States Dawson Full timeJob DescriptionJob DescriptionFront Desk ReceptionistDentistry$18.00 per hourPermanent OpportunityMonday-Friday, 9:00am StartWesterville, Ohio (onsite) What the position offers: 36-hour workweek expectedMonday, Tuesday, Thursday: 9:00a-5:00pWednesday: 9:00a-2:00pFriday: 9:00a-1:00p401(k) along with a 3% matchDental, health, and vision insuranceEmployee...
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Westerville, United States Renaissance Columbus Westerville-Polaris Hotel Full timeDescriptionJoin Our Team and Be the Heartbeat of Hospitality!Are you fueled by the desire to create unforgettable experiences for others? Do you thrive in dynamic environments where every interaction is an opportunity to make someone's day? If so, we've got the perfect opportunity for you!Position: Front Desk SuperstarStarting Pay: $16.00 per hourWhy Us? At...
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Westerville, United States Concord Hospitality Full timeJoin Our Team and Be the Heartbeat of Hospitality! Are you fueled by the desire to create unforgettable experiences for others? Do you thrive in dynamic environments where every interaction is an opportunity to make someone's day? If so, we've got the perfect opportunity for you! Position: Front Desk Superstar Starting Pay: $16.00 per hour Why Us? At...
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Medical Front Desk- Westerville
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Westerville, United States Select Employment Services, Inc. Full timeMedical Front Desk- Westerville Job ID 290132 Location US-OH-Westerville Experience (Years) 0 Category Administrative - Administrative Services Street Address 300 Polaris Pkwy, Suite 2200 Company NovaCare Rehabilitation Position Type Full Time Overview Are you someone who absolutely loves to be of service to others? Do you enjoy when people depend on you for...
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Front Desk Receptionist
2 weeks ago
Westerville, United States Concord Counseling Services Inc Full timeEnjoy working with the community, changing lives, and Instilling hope? Concord Counseling Services, a behavioral health organization in Westerville Ohio, is looking for someone with strong receptionist and data entry skills to work 32 hours per week. Receptionist, Front Desk, Data Entry, Administrative
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Front Desk Representative/Bather
1 month ago
Westerville, United States Designer Paws Salon Full timeOpenings at Westerville and Upper Arlington locations. Posting for Bather, Front Desk or a Combo of the two jobs. Duties include customer service, emails, texts, running the register, cleaning, handling phones, walk in clients and other duties. Will be cross train to be a bather; the bulk of the duties will be bather. Bather duties are bathing, drying,...
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Front Desk Representative/Bather
4 weeks ago
Westerville, United States Designer Paws Salon Full timeJob DescriptionJob DescriptionOpenings at Westerville and Upper Arlington locations. Posting for Bather, Front Desk or a Combo of the two jobs.Duties include customer service, emails, texts, running the register, cleaning, handling phones, walk in clients and other duties. Will be cross train to be a bather; the bulk of the duties will be bather. Bather...
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Front Desk Executive
1 month ago
Westerville, United States Fred Astaire Dance Studios Full timeJob DescriptionJob DescriptionWe are currently hiring for a Front Desk Executive. We are looking for candidates with an outgoing and positive demeanor, motivated to help the studio owner as needed, and works well with others in a team environment.This role is of crucial importance to our clients, team members, and studio experience. Daily, you will greet...
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Medical Front Desk
4 weeks ago
Westerville, United States NovaCare Rehabilitation Full timeOverview When patients enter our center in Westerville, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via...
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Medical Front Desk
3 weeks ago
Westerville, United States NovaCare Rehabilitation Full timeOverview: When patients enter our center in Westerville, we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist, youll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and...
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Guest Service Agent
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Westerville, United States Fairfield Inn by Marriott ColumbusNew Albany, OH Full timeDiscover a world of opportunity and excitement with SJB Management Inc./SJB Hotels LLC! As a dynamic, family-oriented company, we proudly own and manage five exceptional Hilton and Marriott brand locations. With over 30 years of award-winning experience, our Ohio-based team is dedicated to expanding and enhancing our presence throughout the region. Join us...
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Front Desk Associate, Hand Therapy Technician
1 month ago
Westerville, United States Orthopedic One Full timePOSITION SUMMARY This position is responsible for assisting the hand therapists and office staff to provide timely, friendly and accurate patient care. RESPONSIBILITIES AND ACCOUNTABILITIES Clinic Support: variable based on location and coverage needs Communicates with the therapists to ensure timely start time and set up of patient's treatment. Cleans...
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Night Auditor
1 month ago
Westerville, United States Sonesta International Hotels Full timeJob Description Summary The Night Auditor (NA) is responsible for accurately balancing all hotel income and expenses for every 24 hour hotel operating period. The NA also acts as a Guest Service Agent for the overnight front desk shift at the hotel. The NA is responsible for consistently delivering results that contribute to the mission and overall success...
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Front Desk Associate
4 weeks ago
Westerville, United States Premier Allergy & Asthma Full timeSALARY: $18 - $21 per hour REQUIRED: Must be willing to work three, 12-hour shifts from 7a-7p and one Saturday a month for 8a-1p. Must be willing to travel to any of our 12 office locations (if needed) (Dublin, Hilliard, Grove City, Lancaster, Canal Winchester, Grandview, New Albany, Lewis Center, Westerville, Marysville, Marion, Bellefontaine) WHY Premier...
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Westerville, United States AC Columbus Full timeWe are hiring a Night Auditor We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. The department is open 24/7….so each front desk role is as important as the others. Associates working the front desk are the key to the overall experience...
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Licensed Massage Therapist
2 weeks ago
Westerville, United States Massage Envy Full timeOverview:Massage Therapist - Massage Therapy"We just increased our pay!As a Massage Therapist at our Westerville Location, every single day you help clients do more of what they love whether that's part time or full time. Your role and your work make up the mission of our business. We enable you to design and customize services that meet your individual...
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Licensed Massage Therapist
1 week ago
Westerville, United States Massage Envy Full timeOverview:Massage Therapist - Massage Therapy"We just increased our pay!As a Massage Therapist at our Westerville Location, every single day you help clients do more of what they love whether that’s part time or full time. Your role and your work make up the mission of our business. We enable you to design and customize services that meet your individual...
