Diagnostic Imaging Biomedical Service Engineer

St. Jude Children's Research Hospital is a world-class pediatric research hospital. Every one of our professionals shares a commitment to making a difference in the lives of the children and families we serve, including those from across the globe.

Are you passionate about healthcare technology and seeking a rewarding career opportunity? We are looking for a skilled Diagnostic Imaging Equipment Biomedical Service Engineer to join our dynamic team. This role offers a unique opportunity to provide crucial support in maintaining and servicing Ionizing and Non-Ionizing Radiation producing equipment across multiple departments, including extensive work with CT and MRI units. Job Responsibilities: Provides maintenance services and performs maintenance, repairs, and inspections on the instruments and equipment in the department of Diagnostic Imaging and various Institutional departments utilizing ionizing and non-ionizing radiation producing equipment. Troubleshoots equipment for electronic failure and repair by replacing components or modules using manufacturer's specifications. Maintains required cryogen levels for MRI units. Calibrates equipment per manufacturer specifications. Provides routine and scheduled maintenance on all equipment, completed accurately and within specified time. Provides consultation services to hospital staff to maintain optimal service use of department equipment. Fabricated parts or units per specifications or drawings. Installs new or used equipment per manufacturer specifications. Assists Diagnostic Imaging and Institutional management in developing and/or revising operating procedures for equipment and interacts with representatives of the state regulatory agency on Radiation in interpreting the hospitals use of equipment, procedures, and compliance. Provides documentation for annual state radiological inspection of x-ray producing equipment. Completes required advanced OEM training to perform service for Diagnostic Imaging equipment. Provides quality assurance review for all instruments and equipment. Demonstrates knowledge of and interprets state and federal government regulations and guidelines. Calibrates equipment based on manufacturer specifications and regulatory requirements. Performs invasive and non-invasive x-ray beam analysis. Interprets data from analysis, review1 results with radiation safety officer, and makes necessary repairs. Performs the same expertise and understanding with regard to Nuclear Medicine, Ultrasound, MRI, CT, PET/CT, Fluoroscopy, and other ionizing and non-ionizing equipment in the department of Diagnostic Imaging and various Institutional departments.. Performs quality assessments on equipment as needed/requested to ensure compliance and patient safety. Makes decisions for purchase of necessary electronic parts and test equipment in consult with or in accordance with policies as set forth by the department manager. Contacts vendors directly and makes arrangements for prompt and efficient delivery when necessary. Negotiates best price after researching alternatives. Identifies needs and makes recommendations for purchase of test equipment. Prepares and maintains equipment records, reports and data. Contacts the appropriate OEM for service repairs and documents service issues, service performed, equipment nomenclature and identification, service time, parts replaced, and parts and labor cost. Prepares purchase orders related to necessary replacement parts and repairs. Maintains schedule reports as necessary to comply with hospital, JC, state and federal requirements. Enters and retrieves maintenance data from department and OEM computer database. Collects and submits data monthly to ensure safety of various equipment in Diagnostic Imaging including MRI safety/screening equipment. Ensures compliance with all Federal, State, and local regulatory requirements and documentation for Diagnostic Imaging and various Institutional equipment. Submits documentation to the Radiation Safety Officer and various safety departments. Participates in the review, negotiation, assessment and project planning of all Diagnostic Imaging and various Institutional equipment purchases. Performs assessment of quotes and advises management of necessary functionality and software/hardware components. Communicates with the OEM and project manager regarding questions and clarification of functionality and hardware requirements for new installations and upgrades related to existing equipment. Coordinates and oversees installation of new equipment and related construction with the OEM project management team and Institutional project team. Reviews all quotes and project plans to ensure all electrical and mechanical requirements meet required specifications. Coordinates de-installation/sale of equipment with appropriate OEM, Radiation Safety Officer and submits required documentation to the appropriate internal departments for inventory tracking. Assists other institutional departments with the purchase and installation of patient care equipment that will be utilized in MRI and verify that equipment is compatible with the MRI equipment and compliant with all MRI safety regulations and has been approved by the MRI Safety Officer. Performs routine safety inspections of equipment and devices utilized in Diagnostic Imaging. Certifies equipment is in the appropriate working condition upon delivery and installation. Performs appropriate safety assessments and identifies equipment utilized in MRI with the appropriate MRI safety level identification prior to use or entry into the MRI area. Maintains safety assessment documentation. Assists the MRI Safety Officer with MRI Safety related responsibilities. Performs MRI safety access tours, education and ensures appropriate access applications are received and documented in accordance to regulatory requirements. Performs annual access and education audits in accordance with MRI Safety Officer recommendations and requirements. Maintains required records and documentation associated with MRI access for Diagnostic Imaging and the institution. Assists with MRI device/implant information and approval in the absence of the MRI Safety Officer. Assists with the review, negotiation and renewal of equipment maintenance agreements and completes necessary service training and education requirements. Contacts OEM to request maintenance agreement contracts and pricing. Confirms inventory, serial number or ID with OEM to ensure coverage of correct equipment Negotiates pricing and coverage with OEM and department management. Maintains training/education required to perform maintenance on Diagnostic Imaging equipment in accordance with the maintenance agreement. Maintains positive employee, staff, and visitor relations Performs other related duties as assigned or directed in order to meet the goals and objectives of the department Maintains regular and predictable attendance

Minimum Education and/or Training:

High School Diploma required Associate Degree in related Technical field preferred Training in repair and service of biomedical and scientific related equipment preferred

Minimum Experience:

Five (5) years experience in the biomedical/clinical engineering field on repair and service of imaging related equipment required.

Licensure, Registration and/or Certification Required by Law:

Licensure, Registration and/or Certification Required by SJCRH Only:

Compensation

In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $37.50 - $67.00 per hour for the role of Diagnostic Imaging Biomedical Service Engineer.

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Diversity, Equity and Inclusion

St. Jude Children’s Research Hospital has a diverse, global patient population and workforce, built on the principles of diversity, equity and inclusion. Our founder Danny Thomas envisioned a hospital that would treat children of the world—regardless of race, religion or a family’s ability to pay. .

Today, we continue the mission to advance cures and means of prevention for pediatric catastrophic diseases through research and treatment. As we accelerate this progress globally, we believe our legacy of diversity, equity and inclusion is foundational to success. With the commitment of leaders at all levels of the organization, we strive to ensure the St. Jude culture, leadership approaches and talent processes are equitable and culturally responsive. View our to learn about the hospital’s roots in diversity, equity and inclusion, where we are today and our aspirations for an even better future.

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