Customer Service

1 month ago


Chesapeake, United States The Specialty Companies Full time
 

We are looking for a Customer Service / Graphic Design Specialist who loves working with people, have a great work ethic and is very organized.
 This person will manage the front desk and prepare printing jobs.

This person will  provide telephone and in-person assistance to our valued clients.
They provide exceptional service to our customers by answering inquiries about our products and services and/or resolving issues or concerns in person, on the phone, and via the internet.
In addition, this person helps with administrative duties, gathers information for follow up for the Sales team, and helps process orders.

We require a team player with a pleasant and courteous personality, who is fluent in English, can provide excellent support and customer service even during times of stress.
Strong phone and computer skills are required.
Previous customer service or other related experience is highly preferred.

CUSTOMER SERVICE RESPONSIBILITIES 

  • Interacts with customers by phone or in person to provide information about products and services, take orders, or document complaints
  • Coordinates questions and issues with the appropriate department personnel
  • Maintains records of customer interactions and transactions
  • Handles customer complaints or escalates when necessary
  • Meets or exceeds all service and sales targets
  • Provides administrative assistance as needed
  • Attends all staff meetings, trainings, and educational classes as required
  • Performs other duties as assigned

QUALIFICATIONS  

  • High school diploma or GED required; some post high school education or training preferred
  • Printing or Graphic Design experience beneficial
  • Previous customer service or related experience preferred
  • Pleasant/friendly demeanor and an outgoing personality
  • Highly professional and dependable
  • Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
  • Strong organizational and problem-solving skills
  • Outstanding phone skills
  • Strong computer and internet skills, including Microsoft Office suite


  • Chesapeake, United States Multi-Color Corporation Full time

    **Customer Service Customer Service Rep** Chesapeake, VA, USA Req #3549 Tuesday, January 4, 2022 Multi-Color is one of the largest and most awarded label companies in the world, servicing segments such as Home & Personal Care, Food & Beverage , Wine & Spirits and Consumer Durables. A true global leader, our state-of-the-art facilities operate in over 26...


  • Chesapeake, United States REI Managemant Inc. Full time

    We are a sales and consulting agency located in the Virginia Beach area and are partnered with the Verizon 5G product campaign. Our firm is committed to establishing and maintaining long-lasting relationships with clients, team members, and stakeholders. Because of the exponential growth our entry-level Customer Service team has garnished our agency, our...


  • Chesapeake, United States Sutherland Full time

    COVID-19 Update: Sutherland is committed to ensuring a safe working environment for our people, their families, and the communities in which we operate. Where possible, we have enabled our teams to work at home (WAH). For anyone who needs to be on-site, we are actively implementing strict health and safety protocols in all of our office locations. We are...


  • Chesapeake, United States City of Chesapeake Full time

    Job Description Seeking a highly-motivated Customer Service Clerk II to learn how to create and complete service orders, perform bi-monthly and monthly account billing processes, retrieve service orders and dispatch service orders to Field Forces. Interpersonal skills include positive interaction with co-workers and customers via telephone, internet and in...


  • Chesapeake, United States City of Chesapeake Full time

    Seeking a highly-motivated Customer Service Clerk II to learn how to create and complete service orders, perform bi-monthly and monthly account billing processes, retrieve service orders and dispatch service orders to Field Forces. Interpersonal skills include positive interaction with co-workers and customers via telephone, internet and in person. The...


  • Chesapeake, United States PSI Virginia Beach Full time

    We are a telecommunication-based consulting sales and marketing firm. We help our client's popular household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities. We are looking for a self-starter entry-level Verizon Customer Service Associate to assist with our firm's strategic...


  • Chesapeake, United States City of Chesapeake Full time

    Welcome to the Customer Service Clerk position for the City of Chesapeake Police Department! The Police Department is looking for a service oriented customer service clerk who enjoys processing requests and providing exceptional customer service, both to internal and external customers. Typical responsibilities of the Customer Service Clerk: Customer...


  • Chesapeake, United States City of Chesapeake Full time

    Job Description Welcome to the Customer Service Clerk position for the City of Chesapeake Police Department!The Police Department is looking for a service oriented customer service clerk who enjoys processing requests and providing exceptional customer service, both to internal and external customers.Typical responsibilities of the Customer Service Clerk:...


  • Chesapeake, United States Priority Staffing Full time

    Job DescriptionJob DescriptionFinancial Customer Service RepresentativeSummary:The Customer Service Representative (CSR) manages each customer interaction to create an exceptional experience engaging in sales calls/meetings with established clients and customers.Job Responsibilities· Creates an Exceptional Customer Experienceo Identifies and responds to...


  • Chesapeake, United States Piedmont Service Group Full time

    Job DescriptionJob DescriptionCommercial Service TechnicianPiedmont Service Group has been providing HVAC services to clients in NC, SC, and VA since 1971!We are currently looking for an experienced Commercial Service Technician to join our team in Chesapeake, VA.We provide above average pay, great benefits, and a strong company culture with low...


  • Chesapeake, United States City of Chesapeake Full time

    The Customer Service Clerk I position will be tasked with pulling and preparing records for requests while maintaining compliance with strict time restrictions in accordance with each request. Other Customer Service Clerk I responsibilities: Establishes and maintains files, records and accounts for area of responsibility Maintains knowledge base of current...


  • Chesapeake, United States City of Chesapeake Full time

    The Customer Service Clerk I position will be tasked with pulling and preparing records for requests while maintaining compliance with strict time restrictions in accordance with each request. Other Customer Service Clerk I responsibilities: Establishes and maintains files, records and accounts for area of responsibility Maintains knowledge base of current...


  • Chesapeake, United States City of Chesapeake Full time

    Job Description The Customer Service Clerk I position will be tasked with pulling and preparing records for requests while maintaining compliance with strict time restrictions in accordance with each request.Other Customer Service Clerk I responsibilities: Establishes and maintains files, records and accounts for area of responsibilityMaintains knowledge...


  • Chesapeake, United States 1st Franklin Financial Full time

    Join the 1st Franklin team as a Customer Service Representative in our new Chesapeake, VA location. Salary: $16.00 to $18.00 per hour Customer Service Representative, Customer Service, Representative, Retail, Banking

  • HVAC Dispatcher

    2 days ago


    Chesapeake, United States Simmons Heat & Cooling, Inc. Full time

    Job DescriptionJob DescriptionWelcome to Simmons Heating & Cooling in Chesapeake, VA, where your career takes center stage! We're currently on the lookout for a talented HVAC Dispatcher - Customer Service Rep to join our team full-time.Joining us means enjoying competitive pay of $20 per hour, along with a range of benefits that include dental coverage,...


  • Chesapeake, United States Smart Solutions Inc Full time

    Description Join our dynamic and competitive team, where we value the sports-minded spirit and are on the lookout for energetic individuals to fill various entry-level positions. We believe in hiring individuals with a strong work ethic, exceptional people skills, and the ability to thrive in a fast-paced environment. With immediate openings in Marketing,...


  • Chesapeake, United States Bayview Physicians Group Full time

    **Job Type** Full-time **Full Job Description** **Duties & Responsibilities**: - Answer multi-line phones - Provide exceptional customer service to Bayview Patients calling in to make a payment or have questions about their bills - Take payments over the phone - Update patient information and data entry - Review patient balance due accounts - Navigate in...


  • Chesapeake, United States Disabled Veteran Solutions Full time

    16.00-16.50 per hour | Chesapeake, VA, USA | Hourly | Full Time The start date for this position is 6/24/2024. Disabled Veteran Solutions (DVS) is seeking top talent for our Customer Advocate Role in our Customer Service Division. At Disabled Veteran Solutions, you're not just part of a company; you're a valued member of a diverse and inclusive team. To...


  • Chesapeake, United States DT Professional Services Full time

    Job DescriptionJob DescriptionJob Summary:DT Professional Services is seeking an IT Customer Support Specialist to provide installation, configuration, testing, and technical support services to the Department of Navy’s Commander, Operational Test and Evaluation Force (COMOPTEVFOR). A DoD issued Secret Clearance is required.As with any position, additional...


  • Chesapeake, United States Disabled Veteran Solutions Full time

    14.00-14.50 per hour | Chesapeake, VA, USA | Hourly | Full Time Disabled Veteran Solutions is seeking experienced Inbound Customer Service Representatives to support government-based contracts in security, health and human services, and state benefits. At DVS, we pride ourselves in our excellent communication skills and are motivated to provide exceptional...