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Entry Level Customer Service Assistant

4 months ago

Jacksonville, United States Style Netbox Full time

Join Our Team: Entry Level Customer Service Assistant

Are you passionate about providing excellent customer service and eager to begin your career in a creative and dynamic environment? Style Netbox is seeking a dedicated Entry Level Customer Service Assistant to join our team.

About the Role: As an Entry Level Customer Service Assistant at Style Netbox, you'll be the first point of contact for our clients, helping to ensure their experience with us is exceptional.
You'll provide support to our customer service team, handling inquiries, and resolving issues to maintain high levels of customer satisfaction.

Responsibilities:

  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Assist customers with product or service-related questions, troubleshoot issues, and provide appropriate solutions.
  • Process orders, returns, and exchanges accurately and efficiently.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with other departments to address and resolve customer concerns.
  • Provide feedback to management on recurring customer issues and suggest improvements.

Qualifications:

  • High school diploma or equivalent.
  • Strong communication and interpersonal skills.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Detail-oriented with strong problem-solving skills.
  • Proficiency in Microsoft Office and basic computer skills.
  • Prior customer service experience is a plus but not required.

Benefits:

  • Competitive hourly wage: $18 - $26 per hour.
  • Monday to Friday schedule with 8-hour workdays for a balanced work-life routine.
  • Opportunity for growth and career advancement within a creative and innovative company.
  • Collaborative work environment where your contributions are valued and creativity is encouraged.
  • Access to training and development resources to enhance your customer service skills.

If you're ready to join a team that values creativity and customer satisfaction, apply now to join Style Netbox as an Entry Level Customer Service Assistant Let's transform brands together.
Apply today

Location: Jacksonville, FL Schedule: Monday to Friday, 8-hour shifts Salary: $18 - $26 per hour