Field Staff

5 months ago

Austin, United States Hello! Full time

FIELD STAFF

We are a National Destination Management company with over 13 offices nationwide and over 250 Team Members and growing.  We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please.  We have over 57 industry awards as a demonstration of our commitment to excellence. Come be part of this award-winning team

OVERVIEW:

Our Field Staff are the friendly faces who represent Hello when we cannot be everywhere at once. They work hand in hand with the Account Managers to support and execute all the services we offer to make our events successful.

This is not your typical job The Field Staff position is a part-time role that is perfect for those seeking a flexible schedule.

We have both high and low seasons, so there will be several weeks with no hours and then several weeks with 40 plus hours. We schedule 6 months to 24 hours in advance and shifts can vary from 5 to as many as 16 hours a day.

You will be provided with a company shirt and name badge required to be used on most programs.

MINIMUM QUALIFICATIONS:

The successful candidate is eager to work with a positive attitude, people-oriented approach, and great communication skills. They will have:

•           Ability to understand and follow instructions

•           Communicate effectively

•           Self-motivated individual that can handle stressful situations with professional composure

•           Professional demeanor and appearance

•           Ability to walk/stand for 5+ hours during an event

•           The demonstrated ability to multi-task and prioritize

•           Able to work autonomously yet collaborate as part of a team

•           Reliable Transportation, Computer and Cellphone

•           Good time management and Strong work ethic

•           Must provide a valid Driver’s License - Our business requires you to work in a variety of locations.

 

DUTIES & RESPONSIBILITIES:

•           You will be requested for shifts through our app portal for assignments based on program needs, which may require you to workdays, evenings, and/or nights as well as holidays and weekends.

•           Respond to shifts through our portal in a timely matter. You can decline or accept shift offers but those that are the most flexible are usually called first.

•           Assist our clients and their guests with contracted services in a professional demeanor.

•           Have a sense of urgency, be proactive and willingness to go one step beyond expectations.

•           Work as a team and manage good peer relationships with other Staff members and Account Managers.

•           Assignments will be but are not limited to:

  • Greet guest on Arrivals & Departures transportation to/ from an Airport, Hotel and Port
  • Manage Transportation to/from a specified destination
  • Hospitality staff
  • Tour guides
  • Event management
  • Oversee Team building, Tours & Activities


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