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IT Field Technician

2 months ago

Austin, United States Motion Recruitment Full time

Title: Field Technician

Location: Onsite & Travel; See Starred Info Below

Type: 6 Month Contract; Potential to Extend


Our client, one of the leaders in home construction, is seeking a talented Field Technician to help provide network/technical support to their offices/sites in the Austin area.


***This individual must have reliable transportation; they will report onsite daily at the company's North Austin office (25%) and travel to various sites around the Austin area (75%). Gas will be reimbursed.


Responsibilities:

  • Individual will visit company's community build sites to set up and support their tech.
  • Some of the normal workload for this portion will be installing cable modems, printers, new workstations, StarLink (satellite internet), Cradle Points (cellular version of StarLink, cellular modem for internet connection) and troubleshooting LAN.
  • In addition to the more hands-on field tech work, part of the role involves providing support to the service desk for issues like Desktop Support, Troubleshooting Software, Internet Connectivity, Active Directory and Azure Office 365.


Requirements:

  • A high level of customer support in delivering excellent experiences to the company's non-technical staff and management.
  • Strong experience in networking: LAN/WAN, cabling, and knowledge of switches, routers, wireless access points.
  • Experience providing basic desktop support including setting up and configuring software and hardware.
  • Strong knowledge of Windows systems including Active Directory and Office 365.