Assistant Store Manager
3 months ago
At Teaspoon, we pride ourselves on using nothing but the freshest ingredients. We brew each cup to order, always made with love. Join a family that cares about the team as much as our guests. Let's change the world together one Teaspoon at a time.
Teaspoon Cafe
Do you share our passion for tea and boba? At Teaspoon, we're dedicated to using only the freshest ingredients, brewing each cup to our customer's unique preferences, and infusing every creation with love. Join our family, where we prioritize our team just as much as our guests. Together, let's make a difference, one Teaspoon at a time.
Job Summary & Mission
This role plays a pivotal part in Teaspoon's success by overseeing a team of baristas to cultivate and uphold the Teaspoon Experience for our customers and partners. As a store manager, you will regularly exercise discretion in managing the store's overall operation. This includes supervising and directing the workforce, making staffing decisions such as hiring, training, evaluating, and scheduling, ensuring customer satisfaction and product quality, managing the store's financial performance, and upholding safety and security standards. The incumbent is expected to embody and uphold Teaspoon's guiding principles in all actions and decisions.
Summary of Key Responsibilities
As an Assistant Store Manager at Teaspoon, you will play a crucial role in leading and managing the store team, along with your Store Manager, to ensure operational excellence and deliver an exceptional customer experience. Key responsibilities and essential job functions include:
Leadership and Support:
- Support the Store Manager and company ownership in executing the company's vision.
- Demonstrate selfless leadership by prioritizing the success of your team.
- Serve as the primary advisor to the Store Manager, bridging communication between the team and management.
- Advocate for and positively influence the team, fostering a productive and supportive work environment.
- Establish clear goals for the team and foster a collaborative work environment.
- Maintain composure during high-volume or challenging situations, setting a positive example for the team.
- Encourage a customer-centric approach among baristas, emphasizing exceptional customer service.
- Drive the implementation of company programs, motivating the team to achieve organizational objectives.
- Assist the Store Manager in developing strategic and operational plans, overseeing their execution, and evaluating results.
- Monitor and adjust store staffing levels to ensure optimal performance and employee development.
- Prioritize and deliver clear and concise communications to the team for effective operations.
Training and Development:
- Perform duties akin to those of a Shift Supervisor and beyond.
- Lead and manage the Shift Supervisor team, promoting accountability and teamwork.
- Maintain regular check-ins with team members to understand their motivations, goals, and areas for improvement.
- Motivate the team to achieve business goals and maintain compliance with legal and operational standards.
- Recognize and reward individual and team achievements to foster a positive team culture.
- Prepare for advancement to the role of Store Manager by acquiring comprehensive store management skills.
Operations:
- Implement communication updates to the team, including new product launches and operational changes.
- Conduct weekly store walkthroughs to identify areas for improvement and enhance operational efficiency.
- Review and optimize checklists to streamline store operations.
- Provide shift coverage and serve as an on-call resource in the absence of the Store Manager.
- Introduce processes and procedures to optimize the performance of the barista team.
- Organize shelves, storage, and merchandise displays to enhance customer experience.
- Manage inventory orders with vendors, ensuring timely and accurate procurement.
- Purchase inventory when necessary and develop processes for maintaining store cleanliness and organization.
- Ensure compliance with wage and hour laws and proactively research local market trends to meet customer needs.
- Utilize operational tools to maintain excellence in scheduling, reporting, cash management, and inventory control.
- Analyze financial reports to identify performance trends and address operational challenges.
Job Knowledge, Skills, and Abilities:
- Demonstrated ability to independently manage store operations.
- Effective management in a fast-paced environment, handling multiple situations simultaneously.
- Proficiency in managing resources to ensure established service levels are consistently achieved.
- Adaptability and strong problem-solving skills, capable of working with minimal supervision.
- Knowledge of customer service techniques, emphasizing a customer-service environment.
- Familiarity with supervisory practices and procedures.
- Strong organizational and planning skills.
- Excellent operational skills in a customer-service setting.
- Effective team building and leadership skills.
- Clear and concise communication abilities, both orally and in writing.
- Proven leadership skills, including the ability to coach and mentor others.
- Capacity to plan and prioritize workload efficiently.
- Discretion and ability to handle confidential and sensitive information.
KEY REQUIREMENTS:
- Minimum of 1 year of experience in a fast-paced, high-volume, customer service-oriented business, preferably in food service or retail.
- Demonstrated experience in understanding the financial health of retail operations
- Track record of creating an inclusive and dynamic team and work environment.
- Proactive, self-starter capable of working independently and collaboratively within a team.
- Strong business acumen and understanding of operational dynamics.
- Proven ability to recruit, motivate, train, and retain team members effectively.
- Excellent verbal and written communication skills.
- Strong organizational and time management abilities.
Flexible Work Schedule:
- Assistant Store Managers must work at least 20 hours a week.
- Assistant Store Managers must be able to work all shifts, weekends and holidays.
- Schedule may vary based on business demands.
Essential Physical Requirements
Candidates must demonstrate the ability to:
- Operate a variety of machines, tools, and equipment as required for the job.
- Maintain visual acuity to make general observations regarding safety and accuracy of work.
- Remain in a stationary position for a minimum of 3 hours during work shifts.
- Stand, walk, stoop, and kneel as necessary to perform job duties.
- Lift objects weighing up to 50 pounds intermittently and repetitively lift objects weighing 3 pounds to shoulder height.
- Utilize hand dexterity to grasp, finger, and reach items.
- Express or exchange information verbally as needed for job-related communication.
Additional Requirements:
- Have a reliable method of transportation for catering events, bank runs, etc.
- Proficient in using technology; email, Microsoft Office, etc.
- Positive and professional attitude.
- Strong communication skills with the ability to work cohesively with all levels of management, all departments, and all co-workers in a team environment.
Note: This job description is not exhaustive and does not imply that these are the only duties to be performed by the employee in this position. Employees may be required to undertake additional job-related duties as assigned by their supervisor.
Compensation
$21-$23 hourly rate
Based on experience
This is a dynamic and rewarding leadership role for individuals passionate about tea, boba, and creating a positive impact within the community. Join us at Teaspoon, where we value teamwork, excellence, and a customer-centric approach to business. If you meet these requirements and are eager to contribute to our team's success, we encourage you to apply. Thank you for considering this opportunity with us. We look forward to reviewing your application.
-
Store Manager
2 weeks ago
Los Altos, California, United States Moonlai Full timeJob SummaryAt Moonlai, we're passionate about delivering exceptional customer experiences. As our Store Manager, you'll lead a team of baristas to create a welcoming atmosphere and ensure our customers feel valued. Your primary focus will be on supervising and directing the workforce, making staffing decisions, and managing store operations to meet our high...
-
Assistant Store Manager
2 months ago
Los Altos, California, United States Teaspoon Full timeAbout TeaspoonWe're a dynamic and customer-centric company that prides itself on using only the freshest ingredients to brew each cup to order. Our team is passionate about creating a positive impact within the community, and we're looking for like-minded individuals to join us.Job SummaryThis role plays a pivotal part in Teaspoon's success by overseeing a...
-
Automotive Store Manager
2 months ago
Los Altos, United States Monro, Inc. Full timeCompany Description Monro, Inc. Monro, Inc. is one of the nation's largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most recognizable names in the industry-Monro Auto Service and Tire Centers, Mr. Tire, Tire...
-
Store Operations Manager
2 weeks ago
Los Altos, California, United States Teaspoon Full timeStore Operations ManagerAt Teaspoon, we're passionate about delivering exceptional customer experiences. As a Store Operations Manager, you'll play a pivotal role in overseeing store operations, ensuring seamless execution of our vision. Your leadership skills will drive team performance, foster a positive work environment, and promote customer...
-
Store Operations Manager
2 weeks ago
Los Altos, California, United States The Save Mart Companies Full timeJob SummaryWe are seeking a highly skilled and experienced Head Clerk to join our team at The Save Mart Companies. As a key member of our store operations team, you will be responsible for maintaining total store conditions, directing employees, and ensuring exceptional customer service.Key ResponsibilitiesMonitor sales, take inventory, and analyze...
-
Store Manager
4 weeks ago
Los Angeles, California, United States The Container Store Full timeJob Title: General ManagerAt The Container Store, we are seeking a highly skilled and experienced General Manager to lead our store team to achieve exceptional results. As a General Manager, you will be responsible for managing the store's operations, driving sales growth, and providing exceptional customer service.Key Responsibilities:Lead and develop a...
-
Store Manager
1 month ago
Los Angeles, California, United States The Container Store Full timeJob Title: General ManagerThe General Manager is the leader of the store, responsible for managing the values and attitudes of the people they lead to provide exceptional customer service, drive our business, and achieve our business goals.Key Responsibilities:Lead and develop a high-performing management team, including a Visual Sales Manager, a Training...
-
Head Clerk
2 months ago
Los Altos, California, United States The Save Mart Companies Full timeJob Summary:The Store Operations Manager - Head Clerk is responsible for maintaining total store conditions when in charge of the store, including directing all employees in all departments and ensuring customer service is at optimal levels.Key Responsibilities:Monitor and execute store displays, schematics, and resets to ensure visual merchandising...
-
Store Operations Manager
4 weeks ago
Los Angeles, California, United States The Container Store Full timeJob SummaryThe Container Store is seeking an experienced Executive Store Leader to lead our store team and drive business results. As a key member of our management team, you will be responsible for managing the store's operations, leading a team of managers, and ensuring exceptional customer service.Key ResponsibilitiesTeam Management and Development:Build...
-
Head Clerk
2 months ago
Los Altos, California, United States The Save Mart Companies Full timeJob Summary:The Save Mart Companies is seeking a highly skilled and experienced Store Operations Manager to join our team as a Head Clerk. This role is responsible for maintaining total store conditions, directing employees, and ensuring customer service is at optimal levels.Key Responsibilities:Monitor sales, take inventory, analyze advertised sales, and...
-
Assistant Store Manager
3 weeks ago
Los Angeles, California, United States The Salvation Army Full timeAssistant Store Manager Job DescriptionWe are seeking a highly motivated and experienced Assistant Store Manager to join our team at The Salvation Army. As a key member of our sales team, you will be responsible for assisting the Store Manager in the day-to-day operation of the store, ensuring excellent customer service, and maintaining a high level of sales...
-
Assistant Store Manager
3 weeks ago
Los Gatos, California, United States Boba Guys Inc Full timeJob Title: Assistant Store ManagerAt Boba Guys Inc, we are seeking a highly motivated and experienced Assistant Store Manager to join our team. As a key member of our store leadership team, you will be responsible for the overall success and operation of our stores.Key Responsibilities:Lead and manage a team of Bobaristas and Shift Leads to ensure...
-
Assistant Store Manager
5 months ago
Los Angeles, United States The Salvation Army Full time $18Assistant Store Manager - Pico BlvdPay Rate: $18.28/PHBecome part of the dedicated Sales team at Salvation Army! Together we can continue to serve and impact our local community. We are hiring for a full-time Assistant Store Manager at our Pico Location. It is a great opportunity to improve your leadership skills and experience while contributing to the...
-
Assistant Store Manager
4 weeks ago
Los Angeles, California, United States BoxLunch & Hot Topic Full timeBe a Part of the MagicWe're on the hunt for music and pop culture enthusiasts to help create an unforgettable experience for our customers. As a Part-Time Assistant Manager, you'll be a vital part of our success by supporting the store leadership team in delivering exceptional customer service, ensuring that fellow fans can get their hands on the merchandise...
-
Assistant Store Manager
4 weeks ago
Los Angeles, California, United States BoxLunch & Hot Topic Full timeAssistant Manager - RetailAt BoxLunch & Hot Topic, we're passionate about using our love of pop culture to make a difference. Our mission is to eliminate hunger in the communities we serve, and we're looking for a talented Assistant Manager to help us achieve this goal.Key Responsibilities:Support the Store Manager in achieving sales targets and driving...
-
PetSmart Store Manager
4 weeks ago
Los Angeles, California, United States PetSmart Store Support Group, Inc. Full timeAbout Our StoreWe're a community of pet lovers who share a passion for delivering exceptional customer experiences. As a Department Manager at PetSmart, you'll play a key role in ensuring our stores run smoothly and efficiently.About Your CareerAt PetSmart, we believe in investing in our team members and providing opportunities for growth and development. As...
-
Assistant Store Manager
1 month ago
Los Angeles, United States Ross Stores Full timeOur values start with our people, join a team that values you!We are the nations largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting...
-
Assistant Store Manager
1 week ago
Los Angeles, California, United States Sprouts Farmers Market Full timeJob IntroductionAt Sprouts Farmers Market, the Assistant Store Manager is responsible for directing all business processes at their assigned store and delivering positive results. The Assistant Store Manager must be competent in all departments, both perishable and non-perishable, to ensure the team executes all programs and processes to drive sales and...
-
Assistant Store Manager
4 weeks ago
Los Angeles, California, United States Abercrombie Full timeAssistant Manager Job DescriptionAbercrombie & Fitch Co. is seeking a highly motivated and experienced Assistant Manager to join our team. As an Assistant Manager, you will play a key role in driving sales results, providing best-in-class customer service, and overseeing daily store operations.Key Responsibilities:Drive sales results by analyzing business...
-
Assistant Store Manager
1 day ago
Los Banos, United States Marshalls Full timeAll 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift...